Horrible. They'll take your money and never call you back. My mom submitted an application for a property in Sept. of 2016. Weeks went buy and her application check was never cashed. We called repeatedly to verify if they had even received it, was she on a waiting list, anything at all to let us know they received it. Nothing. We called for 3 months (Oct - Dec) and never heard a word. We finally left 3 messsages stating cancel our application, we have moved my mother into an apt and have no interest in the property. 6 months after submitting (March 2017) they cash her check and never even contact us to let us know if they are even putting her on a waiting list. They just took her money. After more repeated phone calls, finally 6 days later, I get a call back and they tell me there are no refunds. Once you submit an application, that's it and they couldn't even state they ran her application. They just said, it means "she's moved up on their list". I notified Teresa the site manager, i would be writing reviews to notify others to beware and she said thanks have a good day and hung up on me. Basically they stole my mom's money. Unless you like having your money taken from you with 0 communication or responses, beware of Autry Pines and Tower Mgmt. A friend's mother is a resident there and has been trying to reach maintenance for weeks and no response. Absolutely Terrible!
If I could give these jerks no stars I would. Gave me the runaround on a commercial property for a week then called me in to meet with the owner. The owner walked in, looked at me, then never returned. Completely unprofessional. Refused to rent property to me. Wasted my time. I am more than qualified to lease ANY commercial property. Maybe it was my beard. Who knows?
This place is horrible! They expect you to pay for ALL repairs that need to be done to the home that you rent not just the small things but things like the a/c ,roof or anything else. The owner is a complete jerk! I would not waste any money on an application fee with these people unless you want to be the one fixing up all of there homes! These people should not be allowed to rent property anywhere. If your properties were not so run down you would be able to rent them for the high prices that you are wanting.
This is the worst company I've rented from in Gatlinburg. The cabin was not as pictured- old and filthy. They were not accommodating and still charged us regardless of the horrendous conditions. Smoke holes in the couch, weird white/clear stains in the bedroom and bathroom, and the paint was 10 different shades. It completely ruined my trip and I ended up booking somewhere else and paying double. Never again will I use Cabins for You!