We are new to Cartersville and tried Grassdale Cleaners. The honesty, integrity and promptness of their services is refreshing. We cannot say enough good about this business. Highly recommend.
i have been doing business with David for over 15 years. They are always friendly, helpful and not as expensive as others. I would recommend them to anyone who's looking for a great dry cleaner.Elke Carter
They lost my uniform shirts, offered no apology, and suggested I was lying about ever dropping them off! Then they hung up on me! Alyssa is simply the most unprofessional and impolite employee I have ever encountered. Do not trust your clothes to these people.
BEWARE!! DON'T take your clothes here. I took 2 jackets to be cleaner. Once jacket cost over $200 ..It is a Arthur S Levine . I had worn the jacket twice..They ruined my jacket and did not think they should compensate me for it.. Mike Hur told me to contact Macys where I purchased the jacket..I called Macy "Leigh" told me the cleaners is responsible for it.. not Macys . The jacket has DRY CLEAN ONLY on the label and also the materials the jacket is made of .. This Cleaners is not honest. / not sure if they have liability insurance ?? . After I finally let him know that I will file a claim with the Magistrate Court did he agree to reimburse me ..He gave me $80.00 .. I can not replace the jacket for that price, but rather than go through all the hassle , I took the money.. DON"T USE THEM!! They are not a reliable cleaner.
Great customer service, American owned and operated. Kelsey S its unfortunate that you wore your dress in the red mud. Some stains are just not coming out.
I must disagree. My wife and I have always been treated with courtesy and friendliness. I have always been happy with the service and quality.
Terrible customer service and even worse on sewing. I'll never take sewing or alterations there ever again
Any time I happen to be in the Cartersville area, I always have my SANTA suits cleaned at Grassdale Cleaners, Kind and courteous service, always ready when, they say. If you find yourself in an emergency, they do the best they can to help you out. Santa Jerry
Absolutely terrible, very rude, and unprofessional! My wedding dress sat there from February to October, every time I went to ask about it they gave me excuses as to why it wasn't done. Finally when I had enough, picked it up, and was charged for a cleaning when they didn't even do anything to it. I had several other dry cleaners confirm this! They hadn't touched it! When I went to ask for at least my money back to get it done somewhere else, since they had charged us for doing nothing, the owner yelled over me and refused to admit they did nothing, then took it upon himself to throw the dress in my car and rush me out because he had customers coming in. Continued to yell at me from the door and told me he had a thousand customers, so he didn't care. Obviously, yes you don't care. Absolutely disgusted!!!!