Carson City Toyota
2590 S Carson St, Carson City, NV 89701
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Don’t buy a Toyota unless you do some extra homework. They have a big problem with the design of their cars and trucks. Just look at the class action lawsuit in California. Their cars are not sealed and they allow rodents in through mult points of entry. The rodents like to feed on the wire casings yikes. Toyota will fix it and will charge you a ton of money because even in a leased vehicle it’s not their fault that they designed a car that any small animal can set up residence. Furthermore they will also depreciate the value of the vehicle if it has been invaded and you will pay a heavy penalty at trade in. Just think twice about purchasing a vehicle and do your homework because their are a few other vehicle manufacturers dealing mg with the same issue. Before you sign on the bottom line just please do the research I never thought in a million years that when I was sold a vehicle that had these issues that the law would not force companies with lines of people as their service departments dealing with the same issues to notify buyers of the risk. Our almost new vehicle is virtually unusable.
Once you buy a car here they ignore you. They do not care about providing service...either customer service or car service. They do not return phone calls, ignore appointments and are overall very unprofessional. Beware once you purchase from them, that is the end of their support. The administrative people, whether it be Dana Whaley's secretary, or those that do the check out in the service division, have no time for customers. In a recent emergency situation, they couldn't even deliver a message to me and when asked why not, they just shrugged it off. There are dealerships with so much better customer service in the area...check out Reno or Fallon if you want continued service once from the place where you bought your car.