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An Aveda Concept salon

Business Description
Bella Salon & Spa is a 2,400 sq. ft. Moda Italian inspired AVEDA Concept location. We focus on all aspects of beauty, incorporating a full service Salon, Day Spa, Aveda retail center.
Hours

Regular Hours

MonClosed
SunClosed

Brands
AVEDA
Payment method
visa, amex, discover, check, debit, mastercard
Location

Located right off the freeway behind Sonic Burger

Associations
Aveda
Category
Beauty Salons
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Price Range : Average

By Appointment Only: No

Bike Parking: Yes

Coupons

No coupons available at this time.

Reviews

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Hollee W.

01/15/2017

Overall
Atmosphere
Expertise
Service

I've been a repeat customer at this salon for a few months now, receiving monthly waxing services. I give them 2 stars because up until this week, I've had a very good experience with them. The girl that has normally does my services was extremely knowledgeable, friendly, fun to talk to and good at what she did. I would have rated her with 5 stars. Unfortunately, she went on maternity leave the one week I had to reschedule my appointment for a lunch break. They had a new girl that clearly was inexperienced take over. She took more than twice the time to do the service and only did half of it. At the time, I was already late back to work so I had to leave. I felt very disappointed but paid anyways. It literally feels like I flushed that money down the toilet because I now have to go to another salon to have the rest of my wax completed. The new lady was super friendly, and fun to talk to but just inexperienced. I felt bad about complaining, since I've worked in the salon industry for many years and initially wanted to avoid the confrontation because I felt so bad about it. However, my husband talked me into contacting them and asking them to fix it. I politely told them my problem and asked if the could fix it but they just ignored me. I contacted them on 3 separate occasions and they ignored me each time. I would have even paid the difference to have the rest of the wax completed just so I can stop feeling embarrassed about it. However, it's clear that they could care less about retaining their customers, especially because I was a repeat customer with intentions of coming in monthly, and even expending my services in the future. I feel very disappointed but it's time to cut my loss and move on to a different salon.

calnevagal

12/28/2012

Overall
Great Hair Stylist, but the sa...

Great Hair Stylist, but the salon hits you with unexpected prices.

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