I get that it's a restaurant & there are customers eating there. But, it is very annoying when I have to repeat my order over & over more than 4 times. Then I get hung up on because they can't hear me over the customers.That is very ridiculous & unprofessional! They should, like many other restaurants, have another phone line located in a quiter location, like the office.When I made that suggestion to them, I was met with extreme in difference. I was made to feel like it was my problem & not there's.
I have been to a number of little Caesars restaurants in NV and other states. This particular one is horrible. No other restaurant makes you have to wait. They pre make their pizzas so they are hot & fresh PLUS you NEVER have to wait. There have been times at this place That I will call a head to place an order, I get told 20 or 30 minutes. I get there in that time frame & I still end up waiting another 10 or 15 minutes. This store is the worst example of all Little Caesars pizzas!!! I wish I could rate them zero stars.
The last 3 times I've frequented this location my order has been wrong. Every time I order garlic bread with cheese they have instead made bread sticks... this last trip I arrived to pick up my carry out 15 minutes after my quoted wait time to only half my order having been made and was asked to wait an additional 10 minutes for them to make the rest. My medium pizza had a blob of nothing sauce in the middle the size of a baseball with no cheese or toppings and the sauce was cold to the touch. They had also closed their salad bar 3 hours before closing and yet still let me order a salad.. Very disappointed, will NOT be returning.
Okay, you order a pizza. Sounds good right? 82 minutes later you get your pizza. Not so good anymore. Pizza is cold and feels like it has been stirring in a warmer or bag for at least an hour. You ordered online, was supo6 to get a free pizza the next day. Yeah lies. The place is horrible. Order Dominos, Pizza Hut, he'll Pizza Factory. See if any of them gives you a 82 minute wait time after you order the pizza with no prior notice. I know what you are thinking....i will give them a shot and see if the reviews are true. I did the same thing. Yeah, prepare for disappointment. I hope the mixer breaks and Papa John's Camero starts on fire in the parking lot. Place sucks.
Under new managment. They are better then ever.
We stopped going to Little Caesars about 5 months ago after a supervisor, Nicee, was super rude to us. I had just got a visa gift card and was trying to pay for my pizza with it. Instead of saying "we don't take visa gift cards", she just said it didn't work. I asked what the screen was telling her and what the codes the register was saying after swiping the card, all she would say is "it says it don't work" while shaking her head at me super ghetto lol. This weekend we were having a party and decided to get Little Caesars again, hoping they'd be better. I finally had great service from a blonde girl with black glasses and black nails, should've gotten her name. It was so good that the next morning we got another pizza. When I called to order my 1/2 cheese, 1/2 pepperoni the guy said it would be almost $9 when a full pepperoni is only $6! After arguing with me for a few minutes somebody else answered with a how can I help you? Like they had no idea why their coworker handed them the phone.? I restated my order and she said $6. I asked why it was so much a minute ago and she said "because that's what happens when you're a mistake in the computer, the price is wrong." Duh!! I want to know what made it so much for next time! We won't be going to Little Caesars again anytime soon, and when we do it won't be this location!
Won't deliver to sunridge even though Pizza factory is further away by being across the street !!!
not bad. love that they have board games. we do family night there sometimes.