Had a great experience in 2013, and had another great experience last night (07/07/16). Jeff Callister was our salesman, and he was absolutely wonderful. I was looking at a car that was most likely out of my budget (he didn't know that, haha), after having a bad experience the weekend before at another dealership in Reno. I wanted a Dodge Magnum. I was just chatting with him about that on the test drive, and he said that they had just finished servicing a Magnum they got in, and it was ready to sell. Mind you the Magnum was almost 1/2 the price of the car I was test driving. I know his commission may not have been as good on the Magnum, but he got me in the car I actually wanted, that night. The finance guy was awesome too. The whole experience was just wonderful. I will always go back to them, and recommend them to others. :-)
The dealer was helpful and did not push the sale. The choice to begin negotiations was for me to make. If you want to look at a car come here and look around. They will support you and not push you to buy. Greg was very helpful and made me feel comfortable.
I appreciate everyone's patience with me throughout the process of the procedure in buying a new car, especially Valente and John. Everyone was thorough and friendly.
I've had fun buying here at Capital Ford. Craig and Pam have been awesome, especially Pam putting up with our indecisiveness. It's been great and we'll be back.
Everything worked out well, we had a hiccup in the beginning but they did everything to make the situation perfect and everything was great in the end.
We loved Bill, he was the best salesman ever!! He was so helpful and thorough, We ended up leaving with exactly what we wanted and a great deal!
They all worked very hard regardless of how irritating I might have been. I am very happy. Pam was very professional and treated me with respect
Pam was absolutely wonderfgul. She was honest and real. for a car salesperson that can be hard to find. I loved doing business with her.
Great and easy experience. I appreciate your patience as we worked on financial and prices. Good understanding and explanations of the car.
Pleasure spending my money, everyone was so nice. Rick was professional and knowledgeable. He is one of the reasons I purchased my truck.