I've been a repeat customer at this salon for a few months now, receiving monthly waxing services. I give them 2 stars because up until this week, I've had a very good experience with them. The girl that has normally does my services was extremely knowledgeable, friendly, fun to talk to and good at what she did. I would have rated her with 5 stars. Unfortunately, she went on maternity leave the one week I had to reschedule my appointment for a lunch break. They had a new girl that clearly was inexperienced take over. She took more than twice the time to do the service and only did half of it. At the time, I was already late back to work so I had to leave. I felt very disappointed but paid anyways. It literally feels like I flushed that money down the toilet because I now have to go to another salon to have the rest of my wax completed. The new lady was super friendly, and fun to talk to but just inexperienced. I felt bad about complaining, since I've worked in the salon industry for many years and initially wanted to avoid the confrontation because I felt so bad about it. However, my husband talked me into contacting them and asking them to fix it. I politely told them my problem and asked if the could fix it but they just ignored me. I contacted them on 3 separate occasions and they ignored me each time. I would have even paid the difference to have the rest of the wax completed just so I can stop feeling embarrassed about it. However, it's clear that they could care less about retaining their customers, especially because I was a repeat customer with intentions of coming in monthly, and even expending my services in the future. I feel very disappointed but it's time to cut my loss and move on to a different salon.
3770 Us Highway 395 SCarson City, NV 89705
From Business: SmartStyle in Carson City provides a full range of hair services including haircuts for women, men, and kids, color services, perms, styling and waxing in a relax…
Absolute Hair is a family operation. As a former local Salon Owner, (Future Hair,) Cosmetologist and Cosmetology Instructor in two Gwinnett County schools, with well over 40 years of experience, my recommendation is that you highly consider a visit to Absolute Hair. The salon is located on Highway 20 not far from the Georgia Mall. This salon is very clean, unlike many others. It is a delight to walk in, to be greeted as though you are a friend, seated comfortably (with a beverage, if you wish) while having a very short minute or so to be escorted to your station. Once there, your hair designer will ask you what you want to achieve as a result to your visit. They listen attentively, offer suggestions as needed and quickly get to work. They do this on every visit, unassuming that you want the” same old same old”.The owners are Donna and Steve, a husband and wife team. They have other stylists there as well. There is a warm friendly atmosphere in this salon. You won’t hear a lot of loud music or gossiping. Rather your experience will be relaxing, pleasant and with all services carried out in a timely fashion. The salon is tastefully decorated, very comfortable and every area from the bathroom, changing (into a smock) room and processing of chemicals area are inviting. The products used for your hair services are of the latest and highest quality. There are many products from which to choose for your every day home care as well, so any specific hair care needs will be met. The prices are comparable to all salons and all services are offered ala carte. Yes, I do use their services and appreciate having an appointment that they will keep on time every time. Visit ABSOLUTE HAIR and judge for yourself!
I have been going to the salon for years and I love it. The stylists are friendly, the haircuts are great and the prices are reasonable. I love going here! During Back-To-School season, you would expect children to be crying when the come in, but instead, they cry when they leave! All the kids are clustered around the video game, eagerly waiting for their turn because they know that if they are good, they get a prize from the treasure chest! I am never bored when I get a hair cut because the stylist always has a story to tell or I can watch my favorite show! I highly recommend going to Teamclips!
I attended the Salon's Open House and was very impressed and now a regular customer. Envious Salon & Spa is a darling salon and its atmosphere is wonderful. The location is great and the services are fabulous. The owners are warm and customer service seems to be their primary goal. They offer services from nail services utilizing new techniques and materials. The staff is creative and they provide exceptional services from hair, nails, massage and permanent make-up. I highly recommend Envious Salon & Spa!!!
I have been going to Lotus Salon for a while now. There is a positive, fresh new feel to the Salon. I get my hair cut, colored, and died by Angela. She always does what I ask and what she believes will look best. I've seen the work by Angelica and Mandy it's also phenomenal. All the ladies that work at the salon have a positive attitude and know what is best for the clients. The salon offers many services like: hair, waxing, nails and makeup!
I've been going to Yassie, for my hair care for approximately three years. I've always been very satisfied with the way my hair looks, when I leave the shop (Lotus Salon & Spa). She's friendly, she's a professional and she's knowledgeable. I highly recommend you go see Yassie for your hair care. If you recommend a friend to Yassie, and that friend comes in, you'll receive 15% off your next cut and color.
I had my haircut tonight by Steve. And I can only say fantastic! The most personal attention and personable stylist. Can't wait for my highlights in three weeks. Recently went on a trip and people who had not seen me in about a year commented on my hair and color and told me that not only do they think it made me look younger but they wanted to go to the same salon. Thanks to you Steve!
Steve is a great listener and very talented stylist. For the first time EVER, can I leave a salon and be happy with the way I look as opposed to hurrying home so I can wet down my hair and style it myself. Great cut, fantastic color. Nothing bad to say whatsoever. I can highly recommend Absolute Hair!
This is a GREAT salon, just went in for a cut with a single reference picture and the salonist (Jamie) did a wonderful job, just how I wanted it. I highly recommend them to anyone. Not to mention the price was extremely reasonable.
Great deals! Not just a hair salon! Shannon is there too.... facials to melt away the days drama! As well as a foot detox that will amaze you!