My doctor's office called in some meds twice for me. The 2nd time was after I went to pick up the RX and they said they didn't have it. So, I texted my doctor and he personally called it in. The next morning, my husband who was less sick than me, drove over and, again, they said they didn't have it. GRRRR!!!! First, the man on the phone said no one called them. Well, that ticked me off because he doesn't know what happened and he was making excuses!!!!! BAD CUSTOMER SERVICE!!!!! Then, he looked and found it. Duh!!! Thankfully, my husband had called me when he was still in the parking lot so he went in and got it. How frustrating!!!!