They are crooked and I will now take them to small claims court. My wife went in the first part of October to get a car wash before going south for the winter. She paid 16.00 for the carwash and the clerk then added her name to the monthly car wash deal for 24.95 a month without telling her. They are not listed with the BBB in Carson. The phone number on their website is a fax number so there is no way we can contact them to discus this situation. I would urge anyone who has been to this place to check their bill to see if they have been ripped off as we were.
Serving the Carson City Area.
From Business: Captains and Valet Service West Coast Boat Yacht Deliveries and Maintenance LLC can move your boat locally or over long distances on the sea. Our valet service is…
These guys are awesome my vehicle was like new inside and out. I am a regular and will continue to be a regular here. The guys are great at what they do and very nice
NEVER ON SATURDAY!The difference in quality of workmanship between 7 July and the 9th of July is enough to give you whiplash. On Thursday I brought a high gloss, metallic green GMC Sierra in for their best car wash and paid an additional fee for a hand applied spray wax. Excellent service and quality workmanship that would have given them at least a 4, possibly a 5 star rating. I came back on 9 July with a plain white Toyota Tacoma and paid for the same service. Boy did I get ganked. The wax was applied inconsistently. You could see where it either wasn't or where it had run. When I pointed it out, I was told it was a flaw in my paint. They spot applied some wax and the problem disappeared. Rather than doing the job over again, correctly, I was told that next time I should pay for a hand wax job. How you leave a car wash looking worse than you arrived is simply incredulous. I'm sorry for the Thursday crew because the Saturday crew has detracted their good work and reputation.
WORST CAR WASH IN CARSON CITYI have been trying to call all day as I spent money on a car wash that made my truck filthier than when I drove it through. Not sure if the carwash is working properly, but I have called approximately 10 times throughout the day to no avail. I will probably end up having to dispute the charge.
This is the worst car wash I have ever been to, the attendant was very Rude and Pushy and did not provide an explanation of service. I thought I was getting a full car wash and they didn't even vacuum or clean the interior, they said if I wanted the Interior done it would cost an additional $8.00 I will never go back there and would never refer them to anyone. Worst service I have ever had.
We love this car wash. It is the best we have found between Reno and South Shore. We buy our gas and get our car washed here.
This car wash left my car looking almost worse than it did when it went in for it had no soap dispense and no polish was dispensed and I paid $10 to use a drive car wash which was the ultimate package they call it and its a joke I can't even get anyone to respond or pick up a phone to complain or let them know that their machines don't work don't ever use this place
What a waste of money!! I got the "Gold" wash for $11. When I stopped just down the street at the store, I noticed they missed the front bumper completely. So, I went back and they ran it through again. I figured they would be sure to do a better job so I did not check immediately afterwards. The guys looked annoyed when I came back --- REALLY???!! When I got back to work (several miles away) I looked and there were STILL places they missed. I will be sure to let others know they may want to go somewhere else if they want a thorough job done. The car wash at the gas station does a better job. I won't go back to Sierra Auto Spa.