Have been very happy with there work, very friendly never had to wait,to long for an appointment. I like that are so close to me.
I came here on Friday night to get a silk wrap. The woman begins to do them. She tells me they are $30 FINE. I am thinking all is going well until she starts to determine my size. Let me tell you that it is no even 1/2 off my nail bed and she says "$5 dolla more". FINE. We've already come this far. If she does it any shorter I might as well not get anything done. Once she does the silk wrap she switches with the guy who then does my gel finish. After he does a THICK coat, he files the sides of each of the nails again. I go home. Friday night after I leave there at 8:00 PM, my thumb breaks at 9:30 PM. Apparently they'e very thin and fragile but I hadn't done anything except computer work. Later that night I realize that some of the gel is peeling off of the other nails because he filed. SATURDAY MORNINGI go back from beverly Hills. She tells me to come back in a few hours. I refuse. I tell her it took me an hour to get there. She says you can't just walk in. Her customers are shaking their heads. I said refund me my money and I will go somewhere else. Then she does it with an attitude. She gave me grief the entire time. She just put another piece of silk over the already broken nail. So it is no surprise that the nail broke again later that night. Not only that, but 2 other nails also broke. So... I got my nails done Friday and paid $50.00 (that is 3 hours of work for me) and by Saturday 3 of the nails had broken. Now I am trying to get a refund and she is giving me the runaround. I called her a few minutes ago and threatened to make a scene by coming in and calling the police and telling all of her clients what happened. She is trying to avoid giving me a refund. Her customer service is RUUUDDDEEEE!!! From the beginning. But it was such a cute well put together shop that I decided it was going to work despite the reviews. While most nail shops are not necessarily the kindest with customer service, this one is definitely not worth the money
I've been a regular client to this salon for years! The customer service is great! I remember going there awhile ago and there was this Vietnamese lady who did my nails. She always asked me if I liked it and if it hurt or anything. She seemed really concerned about my comfort. I also really liked the nail art done there. I find it really authentic and simple enough for my style. Guess that's just my opinion though haha. Overall I just really like this salon.
I once loved this place until today. I got a fill with designs on every nail with a gel coat 5 days ago. 2 days later the gel peeled off of 8 of my nails. I don't live in the area so I had to wait a few days to make the trip back to get them fixed. VICKY decided to just slap layers and layers of gel on top making my nails look awful and bulky. I insisted she completely redo 2 out of the 8 nails because they were so tacky and she refused. I paid too much for my nails for them to not fix the issue. Mind you this same VICKY took a bloody chunk of my skin last time she did my cuticles and i was gracious about it. They will smile and nod until it's time to fix their work and loyalty is clearly irrelevant considering I've been a customer for well over 6 years. Unbelievable and beyond unprofessional.
He runied my hair!!i showed him a picture of the hairstyle that i wanted but didnt do what i wanted! I went back to him few days after my haircut to fix it but it got worst!i will never go back to him anymore!i was so dissappointed and disgusted of how he cut my hair!
T did great. But it's always packed there
I love going to this shop. The employees are very friendly.
Not a relaxing environment too fast,nail not done very good it's seems they only want money. You guys lost a customer, would not refer anyone to go there. Lots of improvement needed.
great place to do my nails I travel from far just to come get my nails done but the wait sucks... up to 3 hour wait...
Both my daughter and I have been going here since they opened. I followed Lati and Yolanda from a previous salon, because they are good at what they do and the prices are great. Having moved to another beach city, I have tried other salons a little closer to me, but I have not found the same quality of service, at the great prices Avalon Beauty Salon offers. It is not a fancy shop, but I would rather pay for quality hair and nails, not fancy furniture.