The owner Ms. Tram was very rude, detached and had a couldn't care less attitude. After being asked multiple times regarding her opinion on a certain style and cut, she rudely said she will just do as told and will not give any opinion! Had an awful experience. Very rude lady!
Today, I asked Loan for blonde highlights as always but with just a few strawberry blonde highlights mixed in. I showed her a picture so she would understand the look I was going for.I ended up with tons of ORANGE/RED thick highlights all throughout my hair!! It looks sooo bad! I told her it was not what I asked her to do and asked her if it could be fixed. Not only did she not fix my hair, she charged me full price for my visit even though she messed up my hair. She even laughed at me and said "You look depressed". DEPRESSED?! Try EMBARASSED to show my face in public!! I'm shocked that after being a loyal customer for over a year that this is how I was treated.I will never go there again and would suggest everyone to stay far away from this place!
I love this place and so my baby does he is been coming here since his first haircut and Mommy always love the work they do on him. Everyone it's very caring and my hair looks extremely healthy since they start working on it! I'll totally recommend this place!
Good place to go I been going there for at list 9 years Sam his my barber all was cut my hair I recommend him
Young lady who waxed my granddaughter couldn't follow instructions .. either she didn't understand or didn't care. Terrible wax job and took forever. Left dirty wax cloths under her leg. I don't think she had been waxing long or she wasn't trained properly. Have never used hair services would avoid waxing services!
Horrible experience!!! Do not go here!! Took my daughter in for a haircut and Carlos cut it all wrong, we went in to cut her tips and her hair came out in different lengths when he was only suppose to cut the tips. He refused to fix it and refused to give me my mo way back when his employees and customer agreed that it was cut wrong. He said I don't care file a claim for it when he knew he was wrong and cut a little girls hair wrong. Do not go there, he will not take responsibility for his actions!!!Lleve a mi hija a cortar el cabello y Carlos no sabe lo que hace lo corto mal y no lo quiere arreglar y no me quiere regresar el dinero cuando su empleada y clientes tambien dijieron que estaba cortado mal!! Peor servicio!!!!
Great Business establishment. The makeover is incredible. Phenix Salon did it big for their Carrollton location. IMPRESSIVE
Ray is amazing! He's he best stylist I've been too. I have curly hair, and he is he only person that cuts and layers my hair how I like. I would recommend 100 times!! Ray is the best!
Ray is the best stylist I have ever had! He cuts my hair exactly as I want it, and it looks great for weeks afterwards, not just the day it's done. My adult daughters live out of state and always get thier hair done by Ray when they are in town. We LOVE Ray!
I just got my haircut today Zaini did a graduated bob on me and I am so impressed with the out come , she blended and stacked it perfectly. She takes her time and is very tentative to what you want.