So glad there is a location in DFW. I fell in love with Tony Moly products while I was studying abroad last year in Seoul. It's great that there is a store close enough for me to go. The products are all great: good quality with super cute packaging! The selection of products they offer are pretty good. I personally love the hand lotions and face masks. (Their gel liner is really great too!)
I love their products so much! I can't help but overspend every time I go, their products are so good and the store is so nice! If only I could visit more often~
Great long lasting lipstick! Stays on all day and great pigment. Definitely worth it. Free shipping with a coupon code.
I booked an appointment this past Saturday to have a facial done. Prior to beginning the "extraction" portion of the facial, I asked Jamila if my face would scab or scar afterward. She asked if it ever had before after a facial, and I responded with "No." Jamila proceeded to perform very painful extractions to bilateral sides of my face, using excessive force. (I had a couple of deep black heads along my jaw line, but nothing excessive.) She continued to do extractions for an entire hour after I protested that it felt very traumatic to my skin. She sent me out of the spa with my face bleeding, and very inflamed and tender. I returned today (72 hours out) and explained to her that I was unhappy with the service I received. She cut me off and spoke over me. I requested a refund, as my skin looks very torn up, and she stated, "We don't give refunds." I said I would like a gift certificate for a future comp on a service, then. She told me I was very unappreciative of her services. I explained that I appreciate the time and effort she put into my facial, but overall, I am dissatisfied with the results, which needs to be rectified. She was unwilling to accommodate me in the slightest. She was very defensive and reluctant to allow me to get a word in edge-wise. I will not be returning for future services at this spa.