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Toothacres Pet Care Center

Map & Directions
(5 Reviews)

1639 Parker Rd, Carrollton, TX 75010

(972) 492-3711

CLOSED NOW
Today: 4:00 pm - 6:00 pm
Tomorrow: 8:00 am - 6:00 pm
40
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Extra Phones

Phone: (972) 394-1551

Primary Phone: (972) 394-1551

Fax: (972) 394-1551

AKA

Toothacres Pet Care Ctr

Categories
Pet Boarding & Kennels, Kennels, Pet Food, Pet Services, Pet Sitting & Exercising Services, Pet Stores

Reviews

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Mark C.

02/03/2018

Overall
Expertise
Service

My baby died early one morning and I rushed her to the vet to have my beloved pet cremated using their animal cremation service, which just happened to be Toothacres. I dropped her body off around 10:30 that morning, and then contacted the vet clinic that evening around 5. They told me that someone from Toothacres called and said they couldn’t pick her body up that day because the clinic was not on their route that day. It was almost 24 hours after she passed before they could pick her up from the vet. She passed away on a Thursday early morning so there was no reason someone couldn’t have made a trip and pick her body up. The level of disrespect for my fur child was more than I could handle. It caused so much distress to me knowing that my baby would have to lay in the clinic overnight and that whole day I dropped her off without being refrigerated since the vet does not have the equipment for that. I will never use this company EVER again!!!! And let’s not forget it took almost two weeks to get my baby’s cremations back. NEVER AGAIN!!! If you love your fur child, then find somewhere else to have them cremated, not here. They could care less about your feelings, just your money.

Wendy W.

01/16/2015

Overall
Don't waste your time!

I had a very bad experience in December. I had 3 dogs that needed to be boarded. The 3 red dog is 13 years old so I had to lift him out of the SUV. Mary told be they only take healthy dogs. I explained I had never heard of this. I told the staff he was older. I had a non refundable flight that left out of state in the morning. She was RUDE and would not take my older dog but I could check him into a 24 hour vet. I was so upset. Then on the way back from my trip I said I would pick my 2 other dogs up in the morning. They quoted me a price. When I got there they tried to charge me addtional $50.00. I WILL NEVER go back again. Rude staff. Dishonest in there price and only take young healthy dogs? Never heard such a thing!

purttykatt

03/14/2013

Overall
Not Good Weather Control

My dogs were here during Christmas. When I picked them up after it snowed, they were cuddling up on their pee soaked bed and had such a sad look in their eyes...
The staff was nice, but when they said it would be temperature controlled, I believed it. But it is not heated. Maybe during the summer they have a/c but no heat.....

cathyphifer

12/14/2007

Overall
When I lost Suzy

When I lost my 15 year old Dog Suzy, this facility cremated her and gave me her ashes in a beautiful Cedar box with an engraved nameplate. They were very kind and professional in a time I was grieving.

I say bless them and their services...

ejs4308

07/14/2007

Provided by Citysearch - 
Overall
Worst kennel ever

My dog was attacked and nearly lost her ear. Toothacres only tried calling my home phone (I was out of town duh!) and never tried my cell. The vet care was sub par and my dog had to have surgery to repair the damage. I am still trying to get them to finish paying the vet bill.