Texas Top Movers
2444 Luna Rd, Carrollton, TX 75006
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Texas top movers helped me with my long distance move recently and I got a very good moving tea! They were kind, efficient, caring and professional. They were very helpful! They moved my belongings with care and made sure nothing was damaged or broken. They moved me in record time and they also helped me set up the beds and electronic devices. They charged me no extra fees and no hidden fees too! I got more than I paid for! I got an amazing team who moved me without any damages and also within the given time. I highly recommend this moving company to all.
Whenever my next move comes up, I will keep Texas top movers in mind. They moved me recently and my move was amazing. They were very nice from the beginning and very efficient too. They moved all my household items with great care and did not damage anything at all! They unloaded everything very nicely and loaded in to the rooms I wanted. They moved the furniture more than once because I was not happy with the positioning. They really did everything I wanted and needed. I will not ever forget about this experience.
Texas top movers is the one that moved us cross country last month and we had a very smooth experience. It was quick and easy and it did not involve any damages. The moving team came on time on the day of the move and packed and loaded our things with care. They used many kinds of layers to protect our things and made sure nothing happened. Everything was delivered safe and sound at the other end and the guys also helped there too. These guys are great! No damages, no extra fees and no problems. We highly recommend them to all.
I recently hired this moving company for my long distance move and they really made this move stress free and simple. Their sales rep gave me a great deal which was hard to resist. He gave me the day I wanted and sent the best crew on the moving day. On the moving day, their foreman and his team arrived first thing in the morning and started to work the moment they entered. They packed and moved everything very quickly and made sure everything was well protected. The delivery was on time as promised and there were no damages at all! They really moved me nicely! I highly recommend Texas top movers to all.
This moving company is just amazing! Words are not enough! They deserve so much more! They have moved me recently and it was so amazing! They came on time on the day of the move and moved my things properly. They used pads, blankets, pillows, bubble wrap and shrink wrap. They protected my things with their life! Everything was smoothly moved and delivered. There were no damages in the end and also no extra fees! I got the best service of my life! I will use Texas top movers again!
Omg they were awful. Stay away. Kept charging me more money for random stuff which didn’t make sense. They’re all complete liar said my stuff would be a live load and it wasn’t. Received opened boxes, broken furniture. They didn’t even assemble my furniture and didn’t move boxes. Left my boxes on the sidewalks of NYC and me and my brother had to move them. The manager claims to be a manager with zero managerial skills. Just awful awful awful. Such a waste of thousands hiring these incompetent people.
Be aware of these dishonest guys. Two weeks ago, I asked them an inquire for moving my stuff from Houston to Chicago. Then they called me several times to convinced me to deal with them. Finally they gave me a price around $1200 for moving one bed and 20 boxes, one sofa , one dining table and two computer desks and a few chairs and an electrical piano. Then they charged me $250 as a non- refundable fee. I called them to make sure that everything is ok and they always told me it is. On Thursday , May 26 when they came for picking up the stuff the driver start to making a new list and increasing the price from $1200 to $3000, while the other guys are moving the stuff outside. They wanted to push me to pay 2-3 times more than the price that we made a deal since they thought it was the end of week and I couldn't find another company for moving. They gave me an unreal price then tried to give me discount to convince me to pay for that. Anyway because of their dishonesty I didn't allow them to move my stuff. Although they always responded my call easily before moving but on the moving day they either didn't answer my call or transfer my call to customer service.
I cannot tell you how many times I had to call them to confirm when to expect my movers to show up so I could reserve loading dock. I didn't get any confirmation from them until fewer than 24 hours before my move time -- far too late to reserve a loading dock. I literally laughed out loud when the driver got a call from our building manager and said they complained we didn't reserve the loading dock.
The morning of my move, I get a call around 6:30 am to tell me they'll be there at their 7 am time. 7:15 rolls around, no one there. Okay, that's fine, things happen and people run late. So I call my driver to ask where he is, and he snaps back at me complaining about traffic. Yeah, I get it if there's traffic. That's fine. Don't snap at me when I call to ask why you're running late. And if you're running late, I shouldn't have to call YOU to find out why and when to expect you to arrive.
They finally show up somewhere around 7:40. (Their website brags about how they are always on time and show up 15 minutes early. LOL.)
Anyway. That was all a week ago today. When I call to ask where my stuff is, I get transferred. Any no one is there. I'm promised return calls that don't come. When the return call does come, they tell me they're going to transfer me to someone else. When I get transferred, it's just to their customer service line so I select option to learn more about my delivery. No one answers. And the voicemail is full.
A week later and I just found out my stuff is still in Houston.
And here's the kicker. While they can't answer the phone to confirm times or call me back about my questions, I did get one call... Their driver from last Wednesday called me to tell me that he miscalculated what I owe and as a result I have to pay $350 or so more. (He also didn't have any idea when I should actually expect the driver as he "was just the pick up man). This happened despite me repeatedly asking, "So this amount is all I'll owe on delivery, right?" The driver said yes
Throughout the process they were all very very helpful. From my first call to the company they were kind and helpful. Then the man who visited to give me a quote was punctual and kind. Every person I met from this company was polite, courteous, considerate, and very hard-working.
I was very happy with the service that they provided and felt that they were very professional, both on the day and in advance planning the move / arranging parking suspension etc. Also very good value compared to some other quotes that we received. I would be happy to recommend Texas Top Movers to anyone.