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Hours

Regular Hours

Neighborhood
West Carrollton
AKA

San Juan Pools Service Co

Categories
Swimming Pool Dealers, Swimming Pool Construction, Sauna Equipment & Supplies, Swimming Pool Repair & Service, Spas & Hot Tubs-Repair & Service, Swimming Pool Equipment & Supplies

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07/25/2016

Overall
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Butch also scammed me in the same manner. He asks for a large first deposit. Comes out for an hour or 2 and then asks for more money in order to get more supplies. He showed up a total of 4 days and stopped coming. Left my pool in terrible condition, costing $21,000 to repair.

06/23/2016

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Butch (owner)said it would take 7 to 10 days to complete the redo on the pool. He wanted $1,000.00 up front to schedule the wanted $5,000 when he was half finished and an additional $2,000 when complete. He showed up and they began work but that only lasted one day. He went back to carrollton because of rain and did not return for 3 weeks because he told me he had started other jobs in the mean time. When he finally returned he he worked approximately 3 days then left and after many phone calls came back and finished a very very bad glaze job. I had a waterfall at one end of the pool that did not leak before this job was started but has since started to leak in which he will not return to fix saying its not his fault. I am now having pieces of gel coat that HE APPLIED starting to flake up and float to the top. Once again I have tried to contact him but he will not answer the call nor text. My next step will be to take the contract to a attorney to file suit. Very poor business man.

04/19/2016

Overall
Expertise
Professionalism
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BE CAREFUL! This man pretty much quotes people's pool for $9000. He most of the time ask for $3000 first deposit. He has no professional contract. He comes every morning with his worker, but leaves the job before noon. The work was not progressing after two weeks and he asks me for an another $3000 to keep going and the entire job was supposed to take about five weeks. I got scared and call another professional company, finding out that they knew that man and are repairing all of his bad job. It cost me with them $18 000 and it took them two months and my pool look brand new.

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