After having the staff verify that they take my insurance for a yearly eye exam (they took the account number and ran it through their system). I received a bill one month later for the eye exam and they will not return my prescription to get more contacts even though this is their fault. I paid for the contacts lens fitting immediately after the fitting and I did not receive a copy of my contact lens prescription at the time of contacts lens fitting. This is a violation of the Fairness to Contact Lens Consumers Act of 2003. Now they are holding my prescription ransom for their screw up. This is a scam. Bait and Switch! Absolute crooks! Stay away from this location I will not return and I urge you to do so as well.
8. CVS Pharmacy
546 Bankhead HwyCarrollton, GA 30117
From Business: CVS Pharmacy in Carrollton, GA does more than fill your prescription drugs. You can buy stamps, household items and shop weekly specials on personal care, cosmeti…
By far the best place to go. Every time I go there Dr. B and the staff are prompt, professional and respectful. I have been going there for nearly 10 years and wouldn't want to change for anything.
I had an awful experience with Sears Optical Carrollton, GA. The prescription i was given is way off and the customer service with Matt and Lisa has been a nightmare. I bought contacts that were extremely uncomfortable and I was not able to try them first so I had no way of knowing. Because the box was opened they would not let me return them for a different type of contacts. Lisa laughed at the situation over the phone like it was a joke. I felt very disrespected. The eye glass frame selection there is as pathetic as their customer service. They have 3 brands of frames there ray ban, vogue, and some other brand i had never heard of and be aware they will not update the lenses in your frames unless you bought them there. I will not be going back.
I had the best experience at this Sear's Optical location in Carrollton. From the front to the back, great customer service. Dr. Steve was amazing in my eye exam. I went to the location in Arbor Place and the doctor gave me a horrible prescription (too strong and too expensive) which caused me to have eye problems an entire year. I was nervous about attending another Sear's Optical, but was highly impressed with this one!!! Best one by far