I brought my computer in today because I was having issues with downloading certain things like Microsoft, abode flash, google chrome, and more. the owner was very kind and sat with me while he solved every problem. I was there for a decent amount of time and as every customer came in, the other store manager was extremely helpful with them and kind. they were extremely patient with all my questions and solved every one of them. I appreciate them very much. this business is very helpful especially with the nearest Apple Store being over an hour away. I am so glad I stopped by to see if they could help!!