Maaco Collision Repair & Auto Painting
252 Commonwealth Dr, Carol Stream, IL 60188
|Mon - Fri:|
Specialties: Auto Accident Repair, Commercial Vehicles, Fleets, Auto Painting, Auto Body Shop, Auto Body Repair Shop, Auto Body Dent Repair, Auto Body Dent Removal, Auto Scratch Repair, Auto Body Repair, Auto Paint Touch Ups, Auto Body Collision Repair
Justin was great to do business with. I simply came in just for a quote and ended up doing business cause of the great price. He kept me informed through out the whole process. I was amazed at how great the paint job came out. I am now in the process of getting another vehicle quoted. Thanks again Justin! Here is more details of that location in carol stream. Maaco Carol Stream 252 Commonwealth Dr Carol Stream IL- 60188 630-752-9240
In early 2013 I had my car's bumper painted at Maaco. I was shocked at the cost of over $800 for just a bumper. Justin (Manager) said don’t worry my man (acting like a friend), any problems come back and we fix it for free. I said I just do not want the paint to flake off like it is doing now. He said he would use a flex additive and this is why the paint cost so much. When I got the car back it looked fine, but the cars fog lights were not working. Justin said, “ we are sorry, but are not mechanics and can’t fix them”. Then he said it looks nice right? It did, so I let it slide and had the wiring redone at a mechanic for about another $100. I was just happy to get my car back.
We'll it is now January 2014 and the paint is flaking off, showing the old paint underneath. My car was not even sanded, seemingly no flex additive was used and it looks horrible. I went to Maaco and spoke to Justin. He said it is not the paint, it is the weather. He then said they do not warrantee the work and he would simply repaint for half the cost. I said you told me I had a warrantee and the paperwork says warrantee of "1-year full and 2 years proactive". He then said I hit snow or something. I said I did not and tapped on the bumper. More paint fell off. I just wanted my car fixed and no problems with the paint. This body shop really let me down. I have to say, stay away from this shop!
I went to this location because my son had his Lexus done here and was very happy with the result. I have to affirm my satisfaction with the quality of the work done on my car. My car is 10 years old but the color of the paint used on my trunk was a very good match. I appreciated dealing with Jatin and how he conducted the business transaction. Jatin extended himself to be accommodating and complete my job quickly. His employee Don came to pick me up so I could get my car when it was done. Jatin is a very courteous businessman and Don is equally courteous and professional. I was impressed with their customer service. You can count me in on one of many satisfied customers. I would highly recommend this location for the quality of their service and their work.
I went there with my 75 corvette just to get an estimate. I talked to Justin and Don and after the coversation felt comfortable enough to leave the vette, they were cheaper than any other bodyshop I was at and money was tight and they worked with me to keep it in my budget. It needed alot of bodywork and paint. When I went to pick up the vette it far exceeded my expectations and looked fantastic! I would send any classic car for them to work on. Thanks again guys!