Some of the staffing of this bank is absolutely terrible. The manager needs to learn the meaning of constructive criticism as she can be incredibly rude and demeaning over common small mistakes. There is internal stealing going on at this branch and they blame people instead of doing their jobs to find the real thief. They punish workers for things they didn't do, that weren't their fault. I'm glad I never banked here. The other senior service rep was also very rude. I would stay away. One stars is putting it very nicely. They deserve negative for how they treat people here.
I was at this location and I opened the checking account. Snce there was a little issue Mr. Bisael Ramos, the banker, that was helping me with oppening the account, promised to call me back the latest on Wednesday and will let m know what was going on. He never called me back! I called him on Thursday and left message...but no call back. Again I called on Friday but I was send streight to voive mail. I am disapointed with a care by this person. I trusted him but it looks like he does not care about his customers at all.