In mybook® Shopping Collection (edit)

Added to your shopping collection.
Removed from mybook!

We took this business out of your shopping collection.

CPR Cell Phone Repair Carmel

Map & Directions
(1 Review)

2438 E 116th St, Carmel, IN 46032

(317) 993-3737

OPEN NOW
Today: 10:00 am - 7:00 pm
8
YEARS
IN BUSINESS
Add to mybook

This listing has been
added to mybook.

This listing has been
removed from mybook.

We Save Your Mobile Life.

General Info
Established in 2011, CPR Cell Phone Repair Carmel is a local electronics repair shop specializing in the repair of iPhone, Mac, Samsung devices, iPad, and computers. Whether you are in need of a screen replacement, water damage repair, or data recovery, you can depend on the expert technicians of CPR Cell Phone Repair. From the iPhone 7 Plus and Samsung Galaxy S7 to the iPad Air and Microsoft Surface, CPR Cell Phone Repair Carmel is your one-stop repair shop for all things electronic! We specialize in fixing the latest models of iPhones, iPads, and even Samsung devices. As your trusted Carmel iPhone repair and Samsung Galaxy repair shop, you can depend on us for fast, affordable repairs. In addition to smartphones and tablets, we also fix Mac computers and MacBooks too! Whether you have a broken screen/LCD or want to upgrade your hard drive/RAM, you can depend on us! Laptop running at a snail's pace? We fix that too! Being one of the best Carmel, IN Apple repair shops, we pride ourselves on the quality, price, and convenience we provide to our customers. All screen repairs come with our limited lifetime warranty. Whether you are having an issue one week after a repair, or one year after a repair – we are only a phone call or email away. Contact CPR Cell Phone Repair Carmel, the only ISO certified repair company in the industry, today!
Hours

Regular Hours

Services/Products
CPR Cell Phone Repair Carmel is able to repair electronics with a variety of issues– from cracked touchscreens and water damage to computer tune-ups and more, we have seen it all. Additionally, we offer free repair estimates in-store and online, as well as a limited lifetime warranty on all parts and labor associated with our repairs. If you're in need of a repair in the Hamilton County, Johnson County, or Greater Carmel area, contact us today!
Brands
MP3 Players, apple, cell phones, game consoles, ipad, iphone, laptops, macbook, samsung, sony
Payment method
paypal, debit, all major credit cards, visa, discover, mastercard, amex
Location
Merchants' Square
Languages
Spanish
Accreditation

ISO 9001-2015

Associations
ISO 9001:2015
Categories
Consumer Electronics, Telephone Equipment & Systems, Cellular Telephone Equipment & Supplies, Computer Technical Assistance & Support Services, Computer Hardware & Supplies, Mobile Device Repair
Other Information

Bike Parking: No

Wheelchair Accessible: Yes

Parking: Lot

Provided by

COUPONS & DEALS (1)

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Alex S.

06/21/2014

Overall

I cracked the screen on my Nexus 4 and investigated my options.

Fix it myself: Parts $80 Time: three days to get the part 4 hours labor at least

Mail in service: $180 with a year warranty Time: one business week turnaround

Cell Phone CPR: $135 with 6 months warranty Time: About a business week.



I went with cellphone CPR in Carmel, IN because of the price and location. I paid half upfront and the part was in by the end of the week and I had the repaired phone in my hand by Friday. I immediately noticed that the screen was of greatly a lower quality than the factory one I had come to know. It felt more like a composite polymer than glass and the phone itself was subsequently lighter. Fine I thought, at least the phone works well; this beats buying a new phone.



However, as I inspected the screen more I noticed that it did not perfectly fit the phone and or was fitted poorly by the staff. I realized I could get a fingernail between the screen and the phone itself. This looseness was also noticeable when pressing the screen. It gave way a bit. This finally resulted in some disruption to the digitalizer and I promptly took it back.



It took them another few days to get another part, about which I asked whether they were happy with the quality thereof to which they replied yes. I told them this fitting issue might be an issue with who supplies their distributor. They expressed confidence in this new piece which they installed.



This second screen had the same fitting issues. I could still get a nail between the phone and screen and I noticed that I could not use my phone to browse while I took a call. I took the phone in again to address these issues. They said they could just adjust the sensitivity of my phone to the light that was getting in to the phone since the screen was poorly fitted, as opposed to actually fixing the problem.



Eventually they ordered another (3rd) screen and when this arrived I went yet again to get it fixed. I can make calls and use my phone, but now I have white spots on my screen and the screen still is not properly fitted. They ordered another screen (4th), this time from a different industrial batch, but when it came in they concluded that it was as terrible as the previous ones so they ordered yet another, this time finally from a different source or at least I was told (5th).



They told me they had the part. I came in and dropped off my phone with an hour left of their work day and came the next day to pick it up. Apparently the person who took the phone in did not leave any written instructions for the following day's staff and they were unable to do anything with the phone.



It has now taken over a month, eight visits, missed interviews and has still cost me $135. If I were you I would choose another option, perhaps just buy a new phone, try another repair shop, or resign yourself to the cell phone hell that is this institution.