9893 N Michigan Rd Ste 170, Carmel, IN 46032
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I really enjoy getting my nails done at this nail salon. Everyone is really nice and you can tell they care about that they are doing. I like the fact that they have plastic liners in the pedicure tubs and every time I'm there I notice they always clean after each person. I will keep coming back. I like how clean the shop is and I love the work they do. Im one fully satisfied customer.
I consistenly come back here from now and then because other place i visited in indy not compare .i went here the other day with family abd friends to get our nails done for the wedding . The service was great they are very on time for all of us . We dont have to wait like the other nails shops when we make appoiment . We all happy with their fantastic ped .i"m glad to bring family and friends came to the right one . I never go anywhere els . My mom keep telling me she love her gel mani so much . So everyone i bring in they all happy with your shop so i decide give your guys 5 start and will telling everyone about your shop ....
I got a mani/pedi here and was very dissatisfied. They did not work on my feet for very long at all and barely even used the pumice stone. When they were finished, I had nail polish smeared on the tops of my toes and my feet were dry and rough. My manicure was even worse of an experience. My nails were not even filed properly. I had jagged edges sticking up on at least 2 nails and a hair dried into another nail. They did not work on my cuticles at all. They only did a quick coat of polish, which left my nail color see through. I definitely felt like this was a complete waste of time and money. I ended up going to a different nail salon to get another mani/pedi.
Besides all this, the customer service was not very good. It took a while for them to even greet me, then I sat at the pedicure chair for what seemed like an eternity. After my pedicure, they just walked away and left me sitting for 10-15 minutes before they came back to do my polish. They answer phone calls in the middle of the services and just don't seem to generally care about being polite.