What to Know About: General Contractors »
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
Whether your home needs a complete renovation, or a room needs to be repaired, there are some things to know before you hire.
We have used Simpson Construction Services twice now for plumbing and some general construction maintenance around our home.Both times, the guys showed up on time, performed outstanding work and cleaned up after they were done.I expect to use them again in the future.
I was very pleased with the work that Gary Simpson and his crew did on my house. The crew was friendly, yet professional. The work done was excellent. I would recommend them to anyone.
PPC, Inc is not an electrical company, they do roofing, siding, gutters and exterior painting. Best in Carmel and surrounding areas.
Simpson Construction just completed our master bath overhaul this fall to correct a mystery shower leak and do an update. After numerous bad experiences with other contractors doing estimates and then blowing us off, Gary Simpson and his crew delivered on his promise to be responsive. The guys did great work--showed up on time (early, actually) every day and worked when they said they would. The crew was polite, neat, and cleaned up their messes every day, which made the project tolerable. They're as perfectionistic as I am and weren't happy until I was thrilled. They even made suggestions when I wasn't sure what to do, and the results were spectacular. (Wish I could post photos here)! Not the cheapest, but well worth it. We'll be calling on them for our next project!
First of all, Simpson Construction Services (SCS) gets consistently positive reviews for a reason. Gary, the owner, cares about his clients and the quality of the work (period). When I came upon SCS, it was due to an unexpected home "crisis"--water coming into the basement from the basement ceiling. I found SCS on the internet, read the reviews, called and that very day Gary came over to give it the look-see. He was honest from the beginning and said until they "got into it," he couldn't and wouldn't make any promises. To make a long-story short--they found deeper issues going back long before I bought the house--but his crew went about the business of fixing things in a most professional manner--Gary always talked to me about options available but also shared with me what he would do if it were his home. After those crisis issues were behind me, I decided that I needed to give attention to other issues at my home and I commissioned SCS to add onto my home by building a new screened porch with electricity (fans and lights), redo my paver patio area, lay new sod in areas, replace siding and windows, replace a garbage dispose, and do some tile work in my kitchen. Clearly, SCS is a full-service company. Suffice it to say that SCS was working at my home for several weeks. Each night, the property was cleaned up. Gary and his staff were polite to me and my family throughout. The best reference one can give is to say that you will use them again. Consider that said.
I was very please by the exceptional work Simpson Construction provided in some major installation and repair work on my home. I got a referral from a tile store for someone to install ceramic tile in my dining room and kitchen. I contacted **** Simpson and he came out the next day, a Saturday, to give me a free estimate and we scheduled work to begin the following week. After determining that Simpson Construction could do several other repairs, I contracted them for additional work. The quality of the workmanship is impeccable and they really worked with my aggressive schedule for completion. The skilled tradesmen working on the project were professional on the job site and courteous to my family and pets. **** himself was at the job site several times a day ensuring the quality of work and the availability of supplies. He did a great job listening to what I wanted and explaining each of the projects they were doing in detail, including materials used and methods of installation. My overall experience could not have been better and I highly recommend the work of Simpson Construction
I have hired Simpson Construction several times and they have done a great job every time. They are fast & professional. They went the extra mile for my remodeling.
Mr. Simpson and his company built a gable roof on our porch. Not only is the finished product excellent, but Mr. Simpson went out of his way to deliver quality service including supporting our request to our HOA in approving the change to our home exterior.We will definitely recommend this company to others and would use them again for additional services.
Excellent skills and excellent service. We have depended on Simpson Contruction for a variety of projects, including carpentry, masonry, tile work, rooof repair, and solving a drainage problem that no one else could fix. Both interior and exterior, the work is superior in quality, efficient, and done in a timely manner.
Absolute perfection. Exceedingly professional in every aspect. Used for a half bath remodel and will now use for all future remodeling projects, both large and small. Service and completed project was above and beyond expectations. Included complete demo of existing materials, installation of extremely intricate tile pattern on floor and walls, and installation of new vanity, sink, and replumbing. Company and crew were always prompt, precise, met all dates and deadline, came in at exact estimate, and were pleasant to deal with in every way.
There has perhaps never been a better tool for do-it-yourself home handymen than the internet. With detailed instructions and videos explaining how to perform a number of common maintenance and renovation tasks around a house, an untrained homeowner might be surprised at how much he or she can accomplish with a quick search online. But even with all of this information, there are still many jobs that lie far outside the scope of most DIY enthusiasts. General contractors are there to fill in this gap.
A general contractor specializes in seeing a home remodel or repair project through from start to finish. To do this, the contractor works with the client - whether they are a homeowner or business - to nail down the scope of the work. Then he or she will turn to one or more subcontractors for specific tasks, like equipment operation, design, electrical work or whatever else is needed.
In essence, general contractors could be thought of as middlemen between a homeowner or business owner and any number of specialists. To get their money's worth, many assume they should just "cut out the middleman" and hire specialists directly, but this often proves more difficult in practice. General contractors won't be completing an entire project by themselves, but should have a long list of dependable experts who can work together and accomplish any task. They might also serve as the manager on the site of a construction project, overseeing workers and providing guidance and assistance when needed. For larger projects, though, the contractor might only handle administrative matters and employ a foreman or other professional for on-site supervision.
There are many general contractors who also specialize in certain tasks themselves. There is usually at least one general contractor on hand to organize the construction of an entire home, for example. But general contractors could also help a homeowner add an additional bedroom, build an in-ground pool or complete a major landscaping project. They could also work with a business to add or improve office space, whether that means making more room or converting a commercial building from a nail salon to a restaurant. Basically, if it's a job that involves building or repairing, a general contractor probably knows how to get it done.
No matter what the exact job may be, a contractor will probably need to accomplish several other essential tasks in pursuit of the ultimate goal, which may include:
Every general contractor performing any kind of work on a project must be licensed to do so in their state. The guidelines for the specifics on licensing vary from state to state. Some states might only require registration of contractors, which is different from licensing. Registration typically means that there must be a written record of what work is being performed and by whom, but it does not guarantee professional knowledge. Licensing, on the other hand, involves an examination process to assess professional competence.
Whether your state requires licensing or registration of contractors, there should be a record of most professionals willing to complete certain projects in your area. Check your state or county website for more information. In states that require licensing, every licensed contractor's contact information is available online or from another public source.
Not every project needs to be completed by a licensed or registered contractor. If it's just a minor job that won't take more than a day or two, and will cost less than a few hundred dollars, it's likely not necessary to find a licensed or registered contractor. However, anything bigger or more expensive, or a project involving plumbing or electrical work, needs to be completed by a licensed or registered professional.
General contractors also must be covered by an insurance policy. This should include liability coverage for any property damage that could be inflicted in the course of a job. It should also include a worker's compensation policy in case anyone is injured on the job. Before hiring a contractor for anything, ask for written proof of this insurance to see exactly what is covered.
A number of trade associations for contractors in the U.S. exist. Some of the biggest include:
Most trade associations for general contractors will provide references for anyone looking to hire a contractor for a specific project. They may also provide a number of benefits for their members, including assistance with licensing, training, insurance and business development.
No matter what you need accomplished, you want to choose a contractor who can get the job done right at a reasonable price. Obviously, this is easier said than done, but there are a few steps you can take to ensure you find a trustworthy general contractor.
The first, and perhaps most reliable, way to find a general contractor is to ask friends and family members for a recommendation. If you know anyone who has had major work done on their home, particularly if it's a similar job, ask them who they hired and if they were pleased with the result. You could also ask neighbors about who they've hired if you notice work being done on their house. Many remodeling contractors post signs in front of homes to advertise their services. As a general rule, it's rarely a good idea to hire a contractor who solicits work by going door to door.
If you are considering hiring a contractor without a personal recommendation, ask the contractor for references from past clients, and do as much background research on them as possible. Look for any complaints (or compliments) online to get a better idea of their track record. There are a number of websites specializing in connecting contractors with people or businesses who need work done. These sites may also allow past clients to submit their own reviews of the contractor.
Before hiring a contractor, make sure you are both in agreement on the project's budget. It's normal for most contractors to charge clients a premium not only for the labor expenses and zoning expertise, but for acquiring the materials as well. Be as clear and concise as possible regarding what you'll be purchasing yourself and what you will be paying the contractor to complete. Homeowners may be able to find a better deal on raw materials when they purchase these directly, but they first need to be sure they aren't buying the wrong things.
Don't forget to discuss how the project will be finalized and what will be done about cleanup. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.
As previously mentioned, you need to make sure to follow any state and local regulations regarding construction work, which includes hiring a licensed or registered general contractor. Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Perhaps the best way to feel safe about a contractor and the work being done is to hire a contractor you trust. This is why relying on personal references from friends and family is so important, and will often provide a great deal of peace of mind. If you aren't able to obtain a reference, work to conduct extensive research on the contractor as well as the work you are hiring them to perform. This should bring everyone's expectations into alignment and result in a safe work environment.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work to be done and all costs are listed in the contract, right down to the most precise details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Once the specifics of the job are nailed down, be sure to discuss the payment schedule with the contractor. This is important because paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule with the contractor, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. It's a good idea to include this payment plan in the contract as well.
Finally, look into getting a lien release signed before work begins. If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. This can trigger a long legal process that may be frustrating. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered. A lien dispute could also be prevented by performing due diligence prior to picking a contractor, as any contractor with good credit and a long track record of satisfied clients should have no trouble paying for materials and labor once all contract conditions have been met.
Once work is underway, it's never a bad idea to check up on the progress of the job, either by staying in touch with the contractor over the phone or visiting the site in person. If you work with a trustworthy professional, it's probably best to keep your distance and allow everyone to stay busy. If you want to keep an eye on things, make sure workers wear the right safety gear and that everything looks to be moving along according to schedule. Finally, once work is finished and you are satisfied, be sure to thank your contractor and tell friends or family members about your experience.