I had a great time buying my dress. They make you feel like the only bride in the world. Their selection of designer dresses is unlike any you will find in the area (Pronovias, Waters, Vera Wang). Then I had appointments for alterations and I was treated like a second rate customer. I agree with the previous poster about work not being ready when promised (7/29/2007). Today I had an appointment to pick up my dress. When I got there the pins were still in it and nothing had been done. They had two weeks. The seamstress had not come in to work yet and the sales associate had no clue what to do. I relayed that my wedding was in four days and I needed to leave Indy with the dress today. It took them 3 hours to finish the work. When I returned to pick up the dress I noticed that it had been altered a lot tighter than it needed to be (I had just had it on 3 hours earlier with pins in). I noticed that some of the beading work was also missing and 1 inch strings were hanging from the dress where beads were. The owner of the store said ���you bought a sample, that is what you get.��� The beads were there before her alterations. She gave me a little baggy of beads. This is the second time I have come in for a fitting and not had the alterations ready. In addition to being kept waiting 15-20 minutes for each of my four fittings. When I asked to be compensated for having to stay in Indy for 3 hours and rearranging my afternoon schedule, the store owner said ���No. I drove from Cincinnati to alter your dress. You inconvenienced my day. These things happen.��� Buy your dress there if you can have it altered elsewhere.
AAAAAAAAA+ customer service!!! We were treated as if we were the most important customers in the world. Very beautiful dresses! We had many dresses to choose from and my daughter found the dress of her dreams. Thank you so much! Very highly recommended!