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We strive to provide the best animal health care available

General Info
Our hospital is a full service facility providing diagnostics, care, and treatment in all areas of modern small animal medicine, dentistry and surgery. We are proud to be among the small percentage of animal hospitals in the United States to qualify for the distinction of being a four year Certified Member Hospital of the American Animal Hospital Association. The standards of excellence exemplified by this membership enhance our ability to provide quality medical care to companion animals as well as meet their owners' veterinary needs. We desire to provide the very best animal health care available. We constantly strive to add services and improve on existing services plus enhance the education of our doctors and staff. AMENITY The Animal Hospital at the Crossroads is proud to provide a full compliment of services for animal care from bathing to the availability of veterinary specialists when additional expertise is needed. With an experienced staff of over 20, the Animal Hos pital at the Crossroads is committed t o providing the best possible care for your pets. ASSOCIATION CVMA - California Veterinary Medical Association
Business History
Providing superior care for your pets since 1969
Hours

Regular Hours

Extra Phones

Fax: (831) 624-6601

Services/Products
Emergency, Laboratory and Dental, Radiology, Surgical and Cardiology, Endoscopy and Ultrasound. Bathing and Grooming Services, Boarding and House Calls. Pick Up and Delivery
Brands
Cat
Payment method
amex, discover, visa, mastercard
Location
Corner of Highway One and Rio Road in the Crossroads Shopping Center
Neighborhood
Carmel
Amenities
Open 7 days per week
Associations
CVMA California Veterinary Medical Association
Categories
Pet Services, Veterinarians, Pet Food, Veterinary Clinics & Hospitals, Pet Specialty Services, Veterinary Labs, Veterinarian Emergency Services, Veterinary Specialty Services
Other Information

Specialties: Felines, Cats, Pocket Pets, Puppies, Dogs, Doggies, Kittens, Dentistry, Canines, Small Animals

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Reviews

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withopinion

02/06/2012

Provided by Citysearch - 
Overall
They Caused Pain, Heartache and Regret!

I had the worst experience ever at this place. They caused me and my sweet little dog more pain and suffering than should ever be permitted. I took him there while on vacation and I trusted them because they were supposed to be professionals. What did I get from the visit? False hope and regret that I will carry with me for the rest of my life. What did my dear beloved little dog get? 24 hours of horrible pain and suffering that could have been prevented had they run the appropiate tests that were needed rather than just pumping him full of fluids.

I wish I had never stepped through their doors!

PG4Life

08/05/2011

Provided by Citysearch - 
Overall
The Animal Hospital at the Crossroads

On the outside this appears to be a nice hospital, and I was attracted to the 7 days a week care. However, using them for a year and a half I have been consistently disappointed with their service. The care the receive is adequate; however, it is easy to find ""adequate"" care but here you will be paying a premium care rate. Moreover, the vet and staff never instills confidence in me.

The final straw for me is that I am getting ready to take a short 2-day trip. Because the last time my dogs were boarded was 7-months ago, they are requiring me to pay for a complete work up to give them there bordatella/ distemper. Shot+exam+$24 a night x 2 dogs = almost $300 for a 2 night stay. My room at the Hilton is only costing me $220 for the same length of time. Sadly, it would be cheaper to pay for an adjoining room at the hotel. The vet I used before moving here included the workup for free with a kennel stay. There is also a vet in PG does the workup for free on the first Saturday of the month, only charging for the vaccines. Unfortunately for me it that I cannot wait until the first Saturday, and that vet does not offer boarding.

Carmel Local

08/04/2010

Provided by Citysearch - 
Overall
Misdiagnosed My Miniture Pinscher

This happend a few years ago and the reason I am writing the review now because I am finally fed up with Bishop and all the nickle and diming that goes on. I have been taking my dogs to various vets for years and never had to have my dogs stool sent to a lab in order to have them wormed......GIVE ME A BREAK!

A few years ago my Minature Pinscher started to act sore and her chest was red and puffy so I Immediately took her to Bishop. He said she probably got kicked by one of our horses and she would be fine. I took her home and she died that night. I'm not sure if anything could have saved her but maybe taking a little more time to analyse her may have saved her life.

I would be cautious about going to Hospital at the Crossroads for anything other than routine shots!

carmelone

10/11/2008

Provided by Citysearch - 
Overall
Misdiagnosed my poor dog! do not go here!

Words cannot express my anger towards this animal hospital. Last Monday I took by 1 1/2 year old boxer to them because she had been limping over the weekend and her front left paw was swollen and she could not put it down. My gut instinct told me she must have fallen on some rocks at carmel beach where we take her every day. This was my first time taking her to this animal hospital and the reason I chose this place was because The Carmel Pine Cone readers voted it best vet in Carmel. The vet that saw her little did I know was actually a fill in vet while the main vet is away. His name was John C. Andersen and he diagnosed my poor boxer as having a reaction to a ""venemous bite"" and injected her with medicine and issued me some tablets to give her. Four days passed and I knew it wasn't a ""bite"". I took her back in where the main vet George W. Bishop saw her and examined her and showed me exrays that showed yes indeed her front left paw was BROKEN! Not only did I pay for the first visit where my dog was misdiagnosed and has been limping around with a broken foot because of this vet who shouldn't be practicing, I also paid for the medication and her second visit and exrays. They wouldn't credit me a dime for the first ""on- call"" vets mistake! My poor dog has been limping around with a broken paw and I didn't know because I listened to the first vet. I have never felt so wronged and I feel so bad for my dog. The Animal Hospital at the Crossroads has an unjust way of doing business and it doesn't seem they care or take responsibility for their vets mistakes! My dog now has to have surgery to have a pin put in her foot! I WILL NEVER GO BACK TO THIS PLACE AND I AM TELLING EVERYONE MY STORY! I AM A LOCAL AND THEY MADE A BIG MISTAKE!

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