The Brista charged me $13.45 for a $9 drink order. When I asked if she added a tip, she said yes, when I refused to pay a $5 tip. She got loud and said it was my order. She wouldn't refund my money or give me the managers name. Said she was busy and I had to get back in line... TOTALLY unacceptable on so many levels. There is no disclosure saying tip is added to debit transactions. Leading me to think she was going for a triple tip. Obviously I won't be going back and I caution those that do.