Had my Cadillac DTS serviced (Lube,oil,filter,tire rotation,rear brake rotors installed, and had the front brakes turned. Karen and the serive department were professional, personable, and honest. Great experience.
Started and ended my car buying experience with one trip to Trust Auto Sales. Taha was transparent with all information he knew about the car. I was able to buy with confidence and feel great about the entire experience. Fair, honest and friendly, what more could you ask for from a used car dealership. I will recommend Trust to friends and family.
Got me in a nice truck bought extended warranty some parts went bad the wareenty won't cover it and the dealership won't cover it
I had never before seen salespeople insult potential buyers. But now I have, at Platinum Preowned. The 2 men were rude almost from the start of the "conversation". Arguing took precedence over any sale that they might have finessed. In addition, the car they wanted to sell was priced at twice the price listed online as average. And when I asked if there had been a recall on the transmission, they said I could look it up. Other used car dealers provide the Car Fax to customers. They were so unprofessional and rude.. I'm still shaking my head and it was several hours ago.
Trust Auto Sales has great service. I was very impressed with not only the car but the customer service. Great atmosphere when you're dealing with the stressors of purchasing a car!
Never buy a car from Stone House Auto Sales in Carlisle! They make 1,000 promises, do not return calls and you get the run-around when they have to honor a follow-up problem. Purchased a 57 Tbird from Don at Stone House Auto Sales in Carlisle in July. He told me the driver's side window was broken and he would have it repaired prior to delivery of the car to me. When the car was delivered, the new replacement window was broken and there was $350 of damage to the chrome window frame, door panel, etc. The person who delivered the car told me Don had asked him to replace the broken window with the new one and he had broken the new one but still delivered the car to me with a broken window and told me to call Don. After several unsuccessful calls talked to Billi and she told me that Don would contact me. Days past, no contact. I called every day for a week and only got voice mails. Finally got a hold of Don and sent him pictures of the damage. He told me he would send a goodwill check for $350 to reimburse me for the damage his person caused. Week passed, no check, no contact. After another week of attempts to contact them, got a hold of Billi and she thought Don had mailed the check. She said it would be sent the next day. 2 weeks later, no check, no contact. No response to e-mails or phone calls. Terrible customer service and does not keep promises. Stay away.
I love my car! Thank you Trust Auto sales for all your help and making sure that everything in the car is right and just how i want it! I will for sure come back in the future when im in needed of a vehicle! Thank you for being honest, helpful and understanding of our situation! I love the service so in all! Keep up the good work!
This place sells the best used cars ever! Just bought my THIRD car from them, and my family counldn't be happier!!! Also the employees are unbelievably nice and helpful. This was completely different from buying a car at any other typical dealership; didn't feel taken advantage of for once lol!
This is one of the best places to buy a used car.Honest and friendly people.compare their prices to other dealers you will find out that they have the best prices.The only problem is that they don't have big inventory.