Galli Uniform Co
4242 Capitola Rd, Capitola, CA 95010
Parking: Lot, Free
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Very bad service, they lost my order, they gave me the wrong copy of reciept, I called and they said I have to go back to store. When I got there the register lady she was too busy to attend me, she was mad at me as if I had done the problem. I totally felt discriminated. Another day I went another person who came after me was attended first and I was ignored.
My husband needed a police officer name tag and since Galli was the closest place, we ordered it there. A few days later I called to check on the order and they said that it would be done that day, picked up and ready tomorrow (they don't make the name tags there, they order them). Since we had to go out of town, it was a full week until I went into the store and they told me that there was a problem with the other company, but that it would be ready that day and that I could pick it up tomorrow. They also offered to give me the address of the other place to pick it up myself. Why should I have to pay THEM if I have to pick it up MYSELF? And why didn't anyone call me to tell me there was a problem? I was in a hurry so I told them that since it was Friday that I would be back on Monday. I go in at 10 am and it still isn't there. This time the story is that the owner is on his way to pick it up. Of course he's going to be gone a while on errands. I show up again at 3 pm because I was in the area. Once again, the owner is still not there. No one was responsible enough to make sure my order was taken care of. No one cared that I had been waiting for two weeks for a name tag that takes one day to make. I don't even want it anymore. I want my money back! And I will happily drive two hours out of the way to any other uniform store just so that I NEVER have to deal with them again. If you have a deadline or want quality service, avoid Galli Uniforms at all costs!!