Best Moving Checklist and Tips »
Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
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Staying organized on moving day is key, and planning is a big part of it. Keep this checklist handy before and during your move to keep things stress-free.
Moving takes a lot of planning, and that includes knowing what your moving rights are. Read on to find more about your moving rights and what you can do to prepare.
We've put together a small list to get you started on your journey -- and the first step starts with a single box.
Mr. Curtis was pleasant to deal with in setting up my move. His original quote was $125 an hour but after presenting some rates from other companies he was kind enough to lower the hourly rate to $105 an hour. On the day of the move I met three workers. Two out of the three workers was very pleasant, cordial, and professional. Unfortunately it was the work of one of the movers (I believe his name was Andrea) he was the tallest of the three. On the initial move he was very happy because most of the things in the home was cleared out, it was the big furniture and he kept saying this will be an easy move. He was so complacent that he made several personal calls throughout the job. When we reached our destination attitude completely changed. I have three small kids and I found it very unprofessional to use vulgar language. I have always taught my kids that kind words reflect a clean heart, we don't use vulgar words in our home (S***T, F***K, D***N, etc). When he reassembled my kids bunk bed he switched the mattresses, when I asked if he could switch the mattresses how he met it in its original state, his comment to me was "I hope your a big tipper" and " I wish you had told me before I placed the mattress". When I kindly reminded him that when he disassembled the bed the mattresses were switched. He stated " that is not my job to remember". Unfortunately he didn't complete the reassembly of my kids bunk bed. The next day I find the screws to the bed frame in a plastic bag in the front lawn. I had to secure the bed frame myself. It was quite unfortunate because I tipped the workers $60 with the hopes that Andrea would not receive any of the tip. He was rude, unprofessional, the reason why I would not move with this company in the future or recommend this company. I guess at the end of the day, you get what you pay for. I am wondering if he felt he could be disrespectful because my rate was actually lowered. He needs training in customer service and being professional.
Guys were great,office was great. Came on time ,protected all my items and best of all the cost came under their estimate.
They are great with big moves. They handle your furniture with the utmost care. You can always count on them for a reasonable price.
Job was done very smoothly. Guys came on time and went right to work. Handle my furniture carefully. Would recommend.
I experienced some shady sales practices by a person there....I would never refer this business, in fact...the salesperson used negative information about a corporate trucking performance to try to set up a meeting. It was deplorable.
VCame on time and finished under quote. Would use them again. Moved several times and this was one of the smoothest moves. Would recommend.
great service ! great guys
We scheduled our move for a Saturday before our lease ended on Sunday, and reserved the elevator at our old building from 12-4 PM. and the elevator at our new building (20 min. away) from 2-5 PM. The movers arrived 3 hours late. They did manage to move our furniture by 4:15, and prepared to head to our new apartment. Because of a closed road (not their fault, but not ours either), they did not arrive to our new apartment until 5 PM, at which point we no longer had the elevator and at which point our leasing office was closed so we could not request to extend the reservation. Our new building has extremely slow elevators, so each time the movers had something to move, they had to wait between 2 and 5 minutes for the elevator and repeat the same exercise to return. This added at least an hour to their moving time, which could have been avoided had they arrived at noon and moved us during our assigned elevator slots.While the closed road was obviously not their fault, the fact that they arrived 3 hours late was inexcusable and led to our missing our elevator slot at our new apartment complex. And because of the added hour for the elevator and the added 40 min. of travel time during which the movers were lost, our quoted price of $336 turned into $454 (a 3- versus 5-hr. price, where we were asked to pay for their time waiting for an elevator and detouring to our home, after they declined to follow us there). When we explained that we were quoted $336 and that the time had only increased to such an extent because of their late arrival and unnecessary detour, the mover called his boss for us to speak to him.This was the worst part of the experience. Rather than apologizing for the movers tardiness or for the fact that the quote was incorrect, we were told in an extremely rude manner that if we were so offended by the fact that the movers arrived 3 hours late, we should have turned them away and not allowed them to complete the job so that we would not have had to pay, but that because we did allow them to move our furniture, we were expected to pay the full price with no discount to reflect the additional and unnecessary time. First, the boss s manner (his name is Bill) was beyond rude. Had he responded by apologizing for the movers tardiness and the inaccuracy of the quote, and then explained that we would still need to pay the full amount, we likely would have been frustrated but more understanding. Instead, we were extremely upset, and we were left with a very uncomfortable situation of still having to tip the movers and pay the inflated bill. Second, for Bill to say that we had the option of turning the movers away is ridiculous. Our lease ended the following day, a Sunday when we could not reserve elevators at either building, so we had no choice but to move on that day, the Saturday before our lease ended. Clearly hiring a new moving company at 3 PM to complete a move by 5 PM at a residence 20 min. away was an utter impossibility. The same was true for renting a truck and doing the move ourselves, especially when coupled with the fact that we did not have the manpower to do so. I should also add that the movers damaged 4 of 6 dining room chairs and the corresponding table. We understand that things become damaged easily when moving. We have, however, had these items moved before without issue, and because they are high quality and important (a gift from my husbands parents), we were very upset when they were damaged. We asked the movers about filing a claim, and we were first told that Bill would email us a claim form, and that one of the movers would take pictures before he left. We were then told that the mover’s camera was broken and that we would need to email Bill to receive a claim form. My husband then contacted the company again and was told that we would need to send a letter via mail to request a claim form, at which point Allpoints would mail it to us, and we would need to return it via mail.
Every move is different, so it's vital to choose a moving company that's right for you. The first consideration you should make when hiring these professionals is how far you're moving.
Depending on the moving company, local moves are typically anywhere between one and 100 miles within the same state. Local moves are less complicated to plan, both for you and the movers you decide to hire. They're typically priced based on how much you need to move, how many movers the company plans to provide and how long the job is estimated to take.
Long-Distance and Interstate Moves
Even if you're staying in the same state, you may still technically be planning a long-distance move - though the exact mileage varies by moving company, these are typically moves that are more than 50 to 100 miles long or across state or country lines. In fact, even if you're moving within the same state but you have to go through another state or country first, it's likely considered an interstate move, rather than a local one. That's because the movers are technically transferring items between state lines, which means they'll be responsible for having the correct licensing and insurance in place.
Long-distance moves are much more complicated to plan, typically requiring you to pay numerous extra expenses for everything from shipping items to renting storage space.
Are you making a big move and trying to figure out exactly how much you should plan to spend? Or are you on a tight budget and looking to hire a mover who can keep costs low? Either way, it's important to understand how exactly moving companies charge their customers.
As mentioned above, for local moves, companies will charge based on the number of movers they provide and the amount of time they'll need to spend on the project. Generally, the more rooms in your apartment or house, the more movers and time you can expect to be charged for. The price of long-distance or interstate moves, on the other hand, will be based on the amount of belongings you have - and more specifically the weight of those belongings. The heavier the boxes or items you're shipping across state or country lines, the more expensive your move will be.
Moving costs will vary greatly, depending on where you are. Local moves in a small town in the Midwest will be much less expensive than comparable moves in New York City. For that reason, it's best to do some research about the going rates in your area.
No matter what type of move you're making, you can reach out to prospective moving companies for estimates - this is the best way to determine how expensive your move will be based on where you live and what services you're looking for. Typically, the moving company will send someone to your home who will do a walk through of each room, making note of the furniture, valuables and other belongings in each one. Then, he or she will provide an estimate. The exact amount you pay may, however, be different from the amount declared in the estimate. That's where the type of contract comes in.
Nonbinding vs. Binding Contracts
For any move, a company will ask you to sign a contract. It's crucial to know exactly what type of contract you're signing, though, to understand how much you can expect to pay. In basic terms, there are two types of moving contracts: binding and nonbinding. Binding, as well as binding not-to-exceed, contracts are the most preferable for people hiring movers. These list an estimated price the moving company cannot charge more than. So, even if your local move takes an hour longer or your belongings are heavier than expected for an interstate move, you're still only responsible for paying a fixed amount.
Nonbinding contracts, on the other hand, have no fixed final number. Instead, they list a rate - by the hour or by the pound/kilo - and you're responsible for paying exactly how much your move costs in those terms.
Keep in mind that movers provide a variety of services, many of which you may not require. These can affect how expensive your move will be. For example, a full-service move that includes packing and unpacking will be pricier than a local move that only includes loading the truck, driving it to the new home and unloading it.
For any move, there may be extra costs beyond the typical services offered. If you're asking your movers to transport large, hard-to-move items, like pianos, for instance, you'll likely pay an extra fee. Likewise, if your apartment building doesn't have an elevator or the truck has to be parked far from your home, you may be charged extra. Ask about these potential expenses when signing your contract.
Don't rush through the process of hiring a moving company. Make sure the movers you hire are dependable, reputable and the right fit for your needs.
Look for Reviews and Recommendations
When hiring movers, it's a good idea to both look at reviews online and ask your friends and family members for recommendations. Personal endorsements will go a long way toward helping you determine whether you can expect the company to do a quick and professional job.
Choose Top Candidates
As you're vetting candidates through reviews and recommendations, narrow your selection to three or four top options. Make sure the companies offer the type of move you're looking for, whether it's interstate or local. These three or four companies are who you'll contact for estimates.
Don't Be Afraid to Ask Questions
After receiving estimates, you'll have a better idea which companies are within your budget. However, this isn't the only factor you should use when choosing movers, especially for more complicated jobs. In fact, you may be willing to pay a little more to hire quality movers who can ensure the safety of your belongings. Don't be afraid to call these companies and ask questions.
During the hiring process, you want to make sure of three things: First, that the moving company is reputable and has the proper licensing and insurance. Second, that the movers are dependable, professional and committed to doing the job correctly. Finally, that the estimate provided is binding and that you're aware of any potential excess costs. With these factors in mind, here are some of the most important questions to ask a moving company:
As with any service profession, there are certain moving companies - though they are few and far between - that aren't reputable or that will try to take advantage of you. It's important to be able to recognize a scam if you come across one.
Call the FMCSA
For long-distance or interstate moves, you can easily check that companies have the proper licensing and insurance, which is a clear indication that they're legitimate. All interstate moving companies must be registered with the Federal Motor Carrier Safety Administration, so call 888-368-7238 to confirm the licenses, insurance and credentials of the movers you're considering. The FMCSA can also tell you if any complaints have been filed against a particular moving company.
Check with the American Moving and Storage Association
For both local and long-distance moving companies, AMSA is another good place to check out a company's legitimacy. Moving companies aren't required to be an AMSA member, but the ones that are have committed to the association's rules and regulations, which protect both the companies and the consumers hiring them. If a company isn't an AMSA member, that doesn't mean it isn't reputable, but an AMSA membership is a clear indication of legitimacy.
One of the most common fears people face when moving to a new home is that something they own will be lost or damaged in the process. While no company will be able to guarantee everything arrives safely, there are steps you can take to make damage less likely.
Pack and Transport Your Valuables
If you have items that are emotionally or financially valuable to you, do your best to pack and move them yourself. Keep jewelry, expensive artwork, inherited valuables and even costly electronics in your own car - that way you'll have complete control over their safety at all times.
Choose a Moving Company That Plans Ahead
Moving companies can better keep your belongings safe when the movers plan ahead. What does this mean? Many companies take extra time to measure doorways, halls and stairways to find the safest route in and out of your home. They should also provide furniture blankets, covers and moving pads to keep both your home and your belongings free of scratches or other damage.
Keep the Moving Area Safe
There are some things you can control on moving day and some things you simply can't, such as the weather. If you're moving on a snowy, icy or rainy day, keeping all of your paths, stairways and walkways clear and dry is crucial. This can help protect both the movers and the large items they're carrying to and from the truck.
The subject of tipping is relatively unclear when it comes to movers. However, there is a general rule of thumb that most people in the industry agree on: Tip your movers if they've done a good job and you think a tip is warranted.
Generally, a 5 percent tip is considered appropriate, though some people recommend paying $20 per day, per mover for basic, local moves. However, almost everyone agrees you should first do a quick walk-through of your home to check for any damage to your furniture or belongings and to make sure everything is where you'd like it to be.
If you do decide to give a tip, divide it evenly and give money to each individual, rather than giving the entire sum to the head mover and expecting it to be doled out equally. One type of tip to avoid: alcohol. It's usually illegal for movers to have bottles of alcohol in the truck or van, so tipping a bottle of wine or liquor could get them into trouble.