disrespectful staff with very little knowledge of what they do, and will lead you on for their pleasure and then insult you by calling you names. Very unprofessional and unknowledged.
Serving the Cape Girardeau Area
Love the selection of cars,they will try to work with you to get u the best deal for your money,thanks for the experience
2 years ago, they sold me an accident car without telling me. Now, I went back and tried to sell it back. They gave me low price and tried to hide the accident fact again (cause they knew I bought it from them). I knew it was an accident car from the other dealer. it is hard to sell and I really lose lots of money. I feel I was cheated and it is unfair!
I bought a used outboard motor from them with a guarantee that it ran good. The motor would die after about 20 minutes of running. After 2 trips of me hauling it to them they couldn't get it fixed. I told them I wanted my money back. The owner ended up cussing me out on the phone. I threatened to take him to court so he decided to refund my money. I took my boat back to them a 3rd time to take the motor off and after two weeks they called me and told me they would not take the motor off. My boat trailer sustained damage to the wheel well while in their possession. They also refused to refund my $50 I gave them to service the motor. They were very nice and helpful until I wanted a refund for the faulty motor. Then I found out who they really are. Avoid at all cost.
Terrible Service Department: slow, over-priced, inflexible. Morlan Chrysler has an Anti-Service department. The staff there do not care about customer satisfaction at all.