I was initially very excited about this store. After several visits, I started wondering if they were just telling me what I wanted to hear. Nothing seems to be a problem, they can explain it all. Liquid is supposed to last 1 to 2 weeks, cartomizers, 2 weeks. I thought I was doing something wrong because those averages were WAY off. Both times, they downplayed it, saying they can use up liquid in 2 days and a cartomizer in 1 day. Seems a little expensive. I didn't feel I was getting the salesperson's full attention, since he kept stopping to greet every person who walked through the door, quite loudly. So I ended up with a product I don't like, isn't what I wanted (out of stock again) and now, I'm stuck with it (no returns or exchanges on anything). After speaking with the manager they say they tell you there are no returns or exchanges, by way of "warranty". A warranty is not a return policy. They must be so busy they don't care to lose a customer or two.
I'VE GONE TO ALL OF THEM, I'VE ALSO HAD THE LOCAL STORES HAVE A BOOTH & REPRESENT AT OUR FUNDRAISERS. VAPIN IN THE CAPE, BY FAR, EXCEEDS ALL OTHER STORES IN CUSTOMER SERVICE!! That to me is the #1 most important. Their products are superior, & I've never been treated rudely unlike "The Vape Store", or had to pay FULL PRICE 4A PRODUCT THAT FAILED IN 3DAYS AFTER PURCHASE!! NO DISCOUNT & a sloppy, messy store w/assoc. that acted like they'd rather be ANYWHERE ELSE!! NEVER AT VAPIN'!!! ALL ASSOC. inc. new hires, R IMPRESSIVELY SINCERE & EAGERLY HELPFUL!! I WON'T GO ANYWHERE ELSE!! Jacob, Silvan, & all the rest... THANK YOU!! Marnie "Shutterbug" Codes
This place is great, awesome e-liquid, friendly staff, best prices I've seen on just about everything. One of a kind demo table, you can sample their juice while using their batteries or your own. They are a little hard to find but worth the effort. There is never a delay, plus you can grab your own stuff you don't have to wait for someone to help you.
This store was created by very intelligent people. The store is very clean and set up exceptionally well with many flavors to choose from. Customer service is great, everyone is very polite. Wouldnt buy my ecigs anywhere else!
Awesome store ! Very friendly staff ! They also have a great selection ! I recommend !!!! I come into store and they know me by name even though I only go there once every 2 weeks !!