American Enterprises Collision

If you ask Greg anything about your car after you've had four ETA's .He tells me if I keep pissing him off by asking the same questions after he told me he would explain ONE TIME AND ONE TIME ONLY, he would make my car take another month if he wants to!!!! Seriously? And this is my insurance company (Mercury) "CARS" FACILITY?!?!? Than he proceeds with better yet, how about I refuse to quit working on your vehicle and you have to wait for another shop to come get it and it takes another two or three weeks!!!HE SAYS IT BECOMES MY PROBLEM WHEN HE HAS TO WAIT A WEEK ND A HALF FOR A FRAME PULLER, A WEEK FOR APRONS, THREE WEEKS TO FIND OUT MY WHEEL CANT BE ORDER WHERE THEY THOUGHT THEY COULD. STILL WAITING THREE AND A HALF WEEKS LATER FOR SOME AIR BOX THAT I JUST HERE OF FOR THE FIRST TIME YESTERDAY. NEXT WENSDAY FOR THE HARNESS PART TO ARRIVE TEN DAYS TO INSTALL. AND WHAT EVER ELSE IS MISSING WHEN THEY PUT IT BACK TOGETHER AFTER ALL THAT IS DONE. SO NOW ANOTHER ETA of who knows when?!?!?