I booked an appt thru the Pep Boys website for a transmission fluid & filter change for $179. When I arrived the service manager said the cost would be over $300! I immediately logged back onto the PB website and showed him the $179 price. Next he told me that he could not get a filter until Monday! Moreover, he seemed baffled by the "new computer system" and appeared overwhelmed with only two cars in the bays. Since I was already there (and wasted about 30 minutes waiting for the service manager to not find a filter) I opted for the "basic oil change" for $34.40. The oil change was quick and successful. So I give 3 stars for service. However, I will not be returning to this location on Monday or ever again. Based on my overall experience I can not recommend Pep Boys at the Cape Coral location.
2502 Skyline BlvdCape Coral, FL 33914
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
I work in the pressure cleaning industry and am always looking for new equipment, having my equipment repaired in a timely fashion, and using high e…
I recommend Mike to everyone! Thank you again for saving me. The electrical problem I was having in my truck was driving me crazy and getting worse. Mike and the guys found it quick and thankfully it was something minor and inexpensive. I first took one of my vehicles to Modern Auto Air and Transmission based on a recommendation when my transmission tore up 5 or 6 years ago. I was pretty worried about getting taken to the cleaners because I‘ve had bad experiences in the past with local shops on transmission work. I was blown away with the how totally opposite of my fears the experience ended up being. I’ve been going back ever since. I don’t trust anyone else with my cars. Keep up the great work!
The great customer service and care I was given recently on some repairs made me realize how few business today treat their customers the way they do. Modern Auto Air has been a family owned and operated business for over 20 years and I know because I’ve taken my vehicles there for that long. I started bringing my car for AC work to Mike’s dad and now I have Mike take care of all my vehicle repairs. Businesses don’t stay around that long unless they are trusted and go above and beyond for their customers. That has always been my experience and I’m grateful for it. Thank you for making me feel like family.
Thank you so much for fixing my car. I went to three places and everyone told me something different. You fixed my a/c and the vibration my car had. Thank you Mike and your crew