Where oh where do I begin. The appliances do NOT work. The management will not respond to pleas for assistance. There is dog feces EVERYWHERE!!!! If you sell drugs, this is not the place to live.... there are already too many here. Trash doesn't belong in the the dumpster, try the hallways. Travis county sheriffs are always on the premises because of issues. Just don't move here.
Where oh where do I begin. The appliances do NOT work. The management will not respond to pleas for assistance. There is dog feces EVERYWHERE!!!! If you sell drugs, this is not the place to live.... there are already too many here. Trash doesn't belong in the the dumpster, try the hallways. Trav…
I would give this place negative stars if possible. I moved into my apartment 2/20/2014. The day I moved in I noticed that the master bathroom is leaking into my dining room. Its not a slow drippy leak its a full out flood my dining room, kitchen and living room type leak. It took me a month to …
Instead of being helpful and kind, rick (city search has edited the spelling of his name; it's supposed to be a d not an r infront of ick) has lived up to his name. I am in a service industry myself, and I am appauled at this man's lack of tack or even simple respect for his potential clients.\…
11917 Oak Knoll Dr, Suite FAustin, TX 78759
From Business: Apartments in Austin Tx | Move In Specials | First Month Free | Cheap Austin Apartments | 1 bedroom | 2 bedroom | 3 bedroom | Studio | Efficiency | Zilker Park | Downtown | Central | South Congress | SoCo | East | North | Domain | Northwest | South
9725 N Lake Creek PkwyAustin, TX 78717
From Business: Platinum Lakeline is a bold departure from the expected. The first transit-orientated community of its kind in Austin, it connects you to everywhere in the region via the new light rail system while boasting luxury features.The reasons to live in northwest Austin are plentiful and Platinum Lakeline gives you every reason t…
-After rent checks were stolen (see below), someone burned down the Office. Mngmnt said it was "an electrical fire". Police said Arson.-Bed Bug/Rat/Roach infested-Office unprofessional & unethical. They have posted hrs on the door & yet still are rarely there. Temps they hire literally change on a daily basis-Roughly a yr ago, 80% of residents received eviction notices on their doors. Went 2 the Office & found long line going out the door, 100s of residents all with the same notices. Story was that the our Checks had been stolen. All Rent Checks were mandated by office 2 b placed n2 a payment box on an inside wall w/ no outside access. The box had been neatly unscrewed. How is that thieves had time 2 get n2 the office w/out breaking windows or doors, & UNSCREW a payment box which could have easily been ripped off the wall in seconds? Called PD 2 confirm this & they stated they had no knowledge of said incident & requested more info-Office refuses to provide rcpt upon payment
Do you want a hot shower in the morning before work? Or maybe just any water that's not absolutely cold? If the answer to that question is yes then don't live here. *IF* the water is on, and its off as much as it's on, there probably isn't hot water because the entire complex shares something ridiculous like 3 small hot water heaters.At Wind River Crossing you pay a lot of money for hot water but you will not ever get to use it.
This is the worst experience I got my self in: rats in my apartment, trash everywhere the pool is filthy and please make sure to read your contract they will try to make sign for the longest lease they so please double check the dates and how many months they put in.Worst apartment complex be aware of the bugs .
This place is now known as "Northgate Hills Apartments," just so everyone is aware. Management changed the name to attempt to escape all of the horrible online reviews.Horrible. People. Run this place.The apartment we were shown was nice. RATHER nice, actually. The front office was beautiful, as well. The whole thing seemed like a steal for the price. That is, when you consider that we had to give a half-month's rent to RESERVE that price. Hmm. On moving day, with our possessions all loaded and waiting to go in the new place, we were informed by not one, but FIVE different passing residents of serious problems: someone got their car stolen, someone was allegedly stolen from by maintenance; worst of all, a neighbor in our building showed us pictures of his rat AND BEDBUG infestation. If one apartment has an infestation, they all do, and a bedbug infestation basically means LOSING ALL OF YOUR POSSESSIONS. And when we asked our leasing agent beforehand about such infestations, we had our faces lied to. We were told by some of the passerby that they couldn't even get out of their leases, and were trapped there for the duration. All those clauses in the lease about moving out early and reletting fees were working for this evil corporation. We were able to annul our lease, though they kept a bunch of money already paid. Overall, we spent close to a thousand dollars on moving and got nothing out of it- except 10 days left to move into a DIFFERENT new place. Flee, people. Flee. Read more: http://www.apartmentratings.com/rate/TX-Austin-Northgate-Hills-Formerly-Ashbury-Parke-Apartments-111252935.html#ixzz2xYs8pjZZ
I would give this place negative stars if possible. I moved into my apartment 2/20/2014. The day I moved in I noticed that the master bathroom is leaking into my dining room. Its not a slow drippy leak its a full out flood my dining room, kitchen and living room type leak. It took me a month to finally have them have a contractor come out and look at it and all he did is cut a hole in my ceiling and never return. Still the leak continues. I call everyday and am told that it will be fixed by the end of that day.. but low and behold no one ever shows up to fix it! Anywho I have decided to stop cleaning up the messes it makes as gross as it sounds. I have a 5 month old to take care of and a full time job. I cant constantly get up at 2/3/4 am to clean up a pool of water. Ive decided that if they dont care about their property neither do I. Also my AC unit does not work and the heater does not work downstairs. Its so wonderful I am so glad I picked this place to live (sarcasm). I reported it to Austin Tenants Council, and Trinity PM @ 949-399-2500. I also have my attorney reviewing my lease and looking into the situation as well. My next step will be ripoffreport, Keye on your side and Fox news
Please, whatever you do ... DON'T live here! The management staff sucks. The maintenance staff will enter your apartment and leave your front door wide open and they will gauge you when you try to move out -- keep your deposits AND make you pay!
Don't let your phone die, they'll curse you out.. Very un professional
I have just had a horrible experience with this company and the owner. I called them looking for a locating service for a couple apartments i was interested in. i told the owner Rick about my last apartment experience and how awful it was he thought that it was a great story and offered me 50.00 to write it up for him for his website he then went on to say if you do a really good job ill pay 100.00. i wrote the review the same night and to every little specification he asked. he said he would send a money order through the mail over night....he didnt it took days to get him to respond to me and stop ignoring my calls and emails and he brushed me off every time he did answer.he has 25.00 pending to me now but THIS was not our deal! im furious and insulted!THIS company LIES they are only out for themselves! I never asked him for money before he offered it! he offered and didnt follow through! BAD BUSINESS! liars! I will not use these guys to get my next apartment!