What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
I'm out of town and My wife told me the "AT" light came on. We live next door to a Pep Boys so I suggested She goes there since they are a 1 stop shop for fluids and repairs. However, when my wife went inside and asked the man inside for help checking her fluids, an employee behind the counter named Rubin, a Hispanic male with a pony tail, told her NO and that she would have to pay $90 for him or any other Pep Boys employee to check the car's fluids. This was a huge shock since Pep Boys has been a trusted name since my childhood and my wife had our 2 small children with her and clearly was in need of help. We do not know if this man was being lazy or if he was trying to rip her off being that she is female. Rubin just gave Pep Boys a horrible reputation with us and we do not plan on ever going there again. They have lost a life long customer.
I like this place, they are very knowledgeable and tell you on the spot what's wrong and how much it will cost and they are very fast.
Great biz! Honest and reliable. My regular mechanic wanted to replace the transmission or buy me a rebuilt with 50K for $800. Leon's tested the whole thing and replaced a shift solenoid for $215 problem solved. I wish all auto repair shops were like that
Employee gave a quote, then they called 15 minutes after they were supposed to arrive and said they wouldn't do it for that price. Unreliable !!