This company is extremely unprofessional, unorganized and understaffed with an extremely high employee turnaround. In roughly 1 year, we have had about 10 different caretakers. Of those 10, 1 ended up stealing money and committed identity theft which is still under investigation, 2 had absolutely zero training prior to start, 4 had minimal "hands on" training from previous clients, 2 did not have valid drivers licenses, 2 did not have a high school diploma or GED, 3 brought their children, 7 would adjust their work hours to fit their needs and all but 1 was actually reliable and consistent. Not one of them exceeded expectation at even a minimal level. The company does not allow overtime which makes all day coverage almost impossible with their limited staff. They pay industry minimum and only give one 50 cent raise, employees max out at $9 an hour with no benefits, mileage/fuel reimbursement or holiday pay. This company NEVER returns calls. Every time we call, they say they will "look into" whatever the issue may be and call back but they NEVER do.
2521 12th St NWCanton, OH 44708
From Business: Care for newborns through fourth graders. Classroom available for tweens and teens who wish to participate.Our aim is to create an environment where children are …
Golden Key is wonderful! The staff are so caring and patient with my autistic child. When she started at three she could barely talk. She has grown so much there and improved her behavioral skills, and now always has something to say! My daughter has accomplished so much while she was there. I would wholeheartedly recommend Golden Key to anyone with a special needs child.
We hired this company to help care for our 89 year old mother that is legally blind, diabetic and walks with a walker. In the 2 weeks that we used them they were no shows 18 out of 28 scheduled visits. We have moved to another company.
From the state inspection records: Per the center's self report to the department, and discussion with administration and staff, two children, ages 19 months and 27 months left the playground and were found on a walking path near the center by a community member.
Money hungry people running this program! I've called two summers in a row for childcare for my son who has Autism and both summers they told me they were full unless he was attending the beginning of the school year there! REALLLLYYYYY? ???? How are they full ONLY IF my son goes to school there they have openings! !! I'm very disappointed! I moved here from Cape Coral Fl and they had the best services for children that have special needs! If I could I'd give this place NO STARS AT ALL!!!! I'm very unhappy with this place, and also last year while walking in there to ask them if they had openings I heard a woman tell a mother go ahead and look somewhere else! You will never find better than the Golden Key. That's no way to speak to someone!!! She spoke with anger!!! This place was literally my last resort! I really didn't want to put my son in this childcare but every other day care I have tried literally everywhere and I wasn't satisfied! I'm a young mother that works full time and I told The Golden Key this and said it was urgent to get him into care....they don't care!!!!! All they see is $$$$$$$$$$$$$ SAD!