Not everyone is rude, but my gosh some of those employees really need an attitude check...these are adults I'm talking about, not highschool students. They rarely make things correct, but I would still go there out of convenience if it were not for their attitudes. They are just annoyingly unprofessional. I will not be going back there, that is forsure.
This place is great for the kids, its clean, and the staff is awesome. Beverages are delicious and the food is pricey. The only reason it got a low rating is because the kind of people it is attracting. I took my daughter there to play and a woman didn't like where I was sitting so she actually SAT ON ME and then threatened to take me outside if i didnt move from her spot (mind you there was nothing indicating that it was her spot in the first place) At a childrens establishment?! I'm sorry, I didn't know I somehow ended up in Inkster. Needless to say, I got my money back and havent been back since. If the parent is going to act like that, could you imagine what her children are like? I don't want my kids playing with people like that! Its a shame, I used to go in there at least twice a week and buy food, snacks, and drinks. I now drive out to Farmington Hills.
Food is very good. However, it is most certainly over priced. Service there is spotty. Sometimes no one will work the drive through which means you go inside to order or just leave. Other times food options you've ordered before will no longer be remembered. These are just a few experiences I have encountered here. Overall, Just go someplace else.