Back in 2012 i came here to wash large items and the cleanliness and operation were exemplary. Today, 4/7/17, i returned and many machines were broken, the establishment was dirty, prices were much higher, restroom was closed permanently, and the washers that were operational were covered in filth and clogged in the fabric softener reservoirs. I was appalled. I called the owner and they said sorry, but there was nothing he could do about it. I told him that just because his business was in a filthy plaza, doesn't mean he had to keep his business filthy. I then hung up. He called me back and said, "F*** You!" Hows that for service?
28555 Ford RdGarden City, MI 48135
I have gone to this cleaner before and In my opinion this is the worst cleaners I have ever dealt with I had my winter coat cleaned there they are rude and when I got to coat home it was missing the prong to the buckle of the coat and it smelled so bad of cleaning fluid that I had to leave the coat in the trunk of my car until I could take it to another cleaners to see what can be done if anything to remedy this issue. I will never go back there again and I will not recommend anyone go there.
If you're looking to have items cleaned and return to you advise you not to go to this location these people don't care if they lose an item and they sure don't want to help especially the owner always thinks that she is right this place absolutely is horrible
Customer service is dismal. They act like they're doing you a favor. I would have gone anywhere else, but they were close. They lost a very expensive pair of pants and refuse to compensate me for them.
This place is horrible. Rude clerk, crazy manager. This has got to be the worse business ever!!! I would not recommned this place to my enemy. Apparently, the owner does not care about their business because They have hire someone literally crazy as the manager. The place just needs to close down. Do not go there for they will lose your clothes. The crazy manager said this to me, she is not going to take my clothes because I showed up at 7:00pm and the place does not close until 7:30pm. She said that I should had came earlier. Just a stupid place with stupid rude employees. This tells me the owner must be stupid.
The employess here are all idiots. Especially, the crazy manager. I would not recommend this place. All of them are stupid for real
I would never recommend this place. The employees are very rude and unprofessional. Especially, the crazy blonde manager. She's crazy and stupid. Apparenlty, the owner doesn't care about his business because he hired someone stupid to manage it. I went there on a Friday at 7:00pm and the stupid manager refused to take my cloths said she was ready to go home. I said to her your sign says you guys are open until 7:30pm. Her relpy was I should have came earlier. I told her I was just getting off from work and she said to me too bad. Hell no!!! I am never going back there and would never recommend the place to anyone. Don't go they are stupid and will lose your clothes.
They keep losing my clothes! They don't even give you any kind of reimbursement and they don't acknowledge that they lose tons of clothes
Horrible customer service. Rude clerk. Flustered trying to find clothes. Should not be employed anywhere!
Ruined my $79.00 irreplacable skirt and didnt even apologize!!! I had it drycleaned several times elsewhere and it has a label that says dry-clean only but they managed to ruin it!!!! I am calling the better business bureau on this place!!!!!!!!!