I was having problems with my car starting and the service professional Gary Price approached me immediately for help. He gave me his full attention and made me feel at ease in the fact that I was not being taken advantage of as being a woman who is not very knowledgeable in cars. I would most definitely recommend this dealership to others for any or all car issues. I now go for ALL my service and maintenance at Cherokee County Toyota and I only deal with Gary Price....and if he left I would follow. Yes, he is that trustworthy and the over-all customer service was excellent. Also, if you are looking for a CLEAN waiting area inside/outside with FREE WIFI, TV, fresh coffee and free bottle water then you have found your place!
I have bought 2 trucks in the last year from Roy at BBMT's! Both have been excellent trucks. I bought an 02 Chevy and then turned around and bought an 06 Chevy from him. Both trucks have been issue free other than regular maintenance. Yeah there were a few imperfections, IT'S A USED TRUCK!!! He was upfront and honest and everything he said matched the vehicle. He was customer friendly, and his wife and staff are always easy to talk with. This is not your average dealer where they only care about the bottom dollar, they treat you more like a friend. I am already discussing buying number 3 from him this year. I HAVE and will continue to recommend him to everyone I talk to looking at buying a quality used vehicle.
Excellent service as always! Had a problem with my 2011 Silverado idling real rough on start up and giving a "Engine Power Is Reduced" message on the display and the check engine light staying on. Made an appointment with Judy in Service. She was very caring and professional. I showed up, they found the problem within minutes and offered me a loaner car so i could get back to work. Throttle body was the problem and it was fixed under recall within a couple of hours. I have always had terrible dealership experiences until I started buying from Bill Holt. Y'all have a customer for life.
Just purchased a boat from them. This is my very first boat. The buying experience was very positive and not pressured. They answered all our questions with the pros/cons. They made sure we where completely satisfied in each step of the buying process. They went above and beyond with their excellent customer service evening meeting us on one of the days they where normally closed. Marietta Marine has earned my business as long as I own a boat. They treated me as long time friend, not just another customer.
LOVE LOVE LOVE this place!! They always have taken good care of my car, and my friends and family. They always give professional service and advice. A few of my favorite people to deal with is Brandon in parts, Ken in service, and Duey C. in sales. Amazing people. Keep up the fantastic job Bill Holt Chevrolet! Outstanding people that are all like family and treat you like family.
Do not leave the dealership with a vehicle on which they have pre-installed the Sirius Satellite package. Even though we never listened to it once, never asked for it, we are now getting harassing abandoned solicitation calls from Sirius Satellite Radio. We just sent a letter off to the FCC. What a waste of our time and precious federal tax dollars created by this mess.
I have used this dealer for all my truck wark and they have been nothing less than perfect. They treaty me like part of there family and welcome me with open arms every time. I have never had this type treatment at any dealer before. I am very happy they are not closing and will remain there to service my truck. Thanks Guys
I use to take my vehicle to one of the dealers that closed. Then I came up to Cherokee and their staff was very eager and polite. They made my transition for the other dealer seamless, and if I knew they were up there before, I would have been taking my vehicle there the whole time. A VERY SATISFIED CUSTOMER!!!!!!!!!
I have bought several vehicles from this dealership. I have always had very good service and have been very happy with the vehicle I purchased. I have recommended this dealership to friends and family and they have purchased here also. I would highly recommend going here and purchasing your next vehicle to anyone.
Just had the best car buying experience tonight. The staff was polite and friendly - salesman Brandon N. did not make us feel pressured at all. The finance manager kept the payments where I need them to be with no hassle, very straight forward.