Tile Boutique

As an interior designer, I buy a large percentage of tile and stone for my clients' projects from Tile Boutique. Johnny and his crew are knowledgeable and resourceful. After reading the negative review posted on here I thought I would chime in with my own experience with these exceptional people.

People don't hire a designer to have their homes look like every other builder home or like a Home Depot special, and Tile Boutique is my resource to make sure that doesn't happen to my clients.



While they have many things in higher end price ranges, I rarely spend more than $9/foot for anything - and when I do it's generally for a small spot where it will really make an impact. They have many great things for half that price that when used with creativity give a high end look. The installation of the materials costs the same no matter what you put in, so getting a little nicer product doesn't add that much to the total budget - and it's putting the money where you can see it and enjoy it.



I've always had great customer service - in fact just the other day my installer made and error and ran out of material - the guys at Tile Boutique dropped everything to get another box of tile ordered and ready for the client. Things do go wrong in this business, and one of the reasons I deal with Tile Boutique is how they take care of me when something unexpected happens.

I also want to address the- "Liars-Worst Company"-Review by Agi Purse since I know that Tile Boutique has taken care of this issue and delivered some amazing pieces to this client. Let me guess-The "Contractor" is a cabinet maker on Desoto...and they probably kept pushing you to go to one of their sources since they don't get a kickback from Tile Boutique. I know this because some of my customers have used this contractor before and have been told the same lie. The fact of the matter is that the contractor wants to make extra cash on the side and they always place their orders at the last minute. Johnny the owner gave them some terms that they did not agree with so that material would come in on time. They took almost a month to place your order and by the time they did the material was no longer in stock. Johnny had to go and pay allot more to have the pieces custom made since the manufacturer was not going to be getting their shipment in for a while. From what I hear you "Love Your Kitchen"-and the pieces came out better than what the manufacturer makes. Yet you make it seem like they failed to deliver when in fact you know they have-Shame on You. These are hardworking individuals. I have given Tile Boutique projects of $25000 and $800.00- big or small they always deliver on time and always take care of me even if something goes wrong.

Tile Boutique is awesome! I've worked with them twice.



The first time was when I was remodeling a bathroom. We had a funky green tub and toilet that we wanted to keep. I had seen this cool mosaic floor from a 50's bathroom on-line that I wanted to duplicate and the people at Tile Boutique were great to work with as we tried to find an accent tile to match the greens and unique tile sizes that would work in the mosaic. In the end the bathroom turned out great and everyone who sees it loves the updated, but still distinctly 50's vibe of the room.



Our second adventure was after we had to remove a couple of the limestone tiles from another bathroom that had been renovated about 5 years earlier. Our contractor had used one of the 'other' tile places in Canoga Park and when we went back to them to try and get replacements, there was a lot of sighing and they said they couldn't get that tile anymore, but they could try to get something close. Their 'close' sample didn't seem close enough to me, so I called Johnny at Tile Boutique to see what they could do. Within an hour they were able to show me a perfectly matching sample of the original tile and we had our replacements on order.



They're great to work with, have a lot of connections and resources and treat their customers well. If you check them out you won't be sorry

I have been in the interior design business for over 20 years. For the last 10 years I have been shopping at Tile Boutique. They used to be named Tile Collection but after the original owners retired the employees kept the business going and changed the name. There is always something new to see. Every client I have referred to them has come back happy and makes my job even more enjoyable. During this tough economy Tile Boutique has managed to keep the quality and integrity of the products they sell at the highest levels of expectations. They have beautiful collections of Glass, Tile, and Stone. I can spend hours and hours just getting inspired by all the beautiful things to choose from. This is a great place. If you have been here and most importantly if you have not I am sure you will feel the same way as I do about them.

I can't stop telling people how great these guys were. It all started back in January when we had a flood in our house. The original contractor recommended me to a different shop down the steet that advertised heavily and boy was I disapointed. I was treated like a nobody and felt like I was getting ripped off. I am so glad we found Tile Boutique. When we walked in there boy was it different. Everything was well organized and labeled. The showroom was packed with customers but the staff made sure to acknowladge my presence. I was helped by a young man who really paid attention to every little detail about my project. I was so amazed at how honest they were about the quality of the products that I was looking at. We compared their quote to the quote we had from the other tile store and realized that Tile Boutique was more honest and obviously way less expensive than the other store. They asked if we were ok with them comming over to the house to take a look and give us some ideas on what to put into our renovation. We had a blast comming up with different designs. i am truly honered to give Tile Boutique this review and encourage anyone reading this to pay them a visit. These are hard working people who you can trust. My order was in on time and most importantly I am at peace knowing that it was money well spent. -DR. Rosenthal