Hidden Lakes Winery
650 Winchester Pike, Canal Winchester, OH 43110
Fax Number: (614) 837-6252
Specialties: Special Events
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06/09/2011Provided by Citysearch -
I visited this winery in June 2010. Made reservations for 15, ended up being 20. Met for wine and had a light dinner. Everything went great.
Decided to go back this year. Made reservations for 15 people 2 weeks in advance. Spoke with someone the next day to confirm the reservations and she stated, ""I think you need to pre-order. I will verify and call you back."" NEVER received a call back. I placed a call to the winery 3 days before my reservations and was told I had to pre-order from a CATERING menu. I informed SANDY that I had never been told that, and this was not the case the year before. She insisted I order from the catering menu, although everyone would be ordering different items and paying separately. I informed her no one had advised me of that. And her response ""well they should have."" She continuously talked over me and cut me off. I told her to cancel my reservations and she hung up on me!! I was left searching for a new place to have dinner 3 days before the actual date. Luckily I called another establishment and they were more than willing to assist.
I will NEVER visit this winery again.