They ruined my daughters 1st birthday.A month in advance I sent a picture of the cake and that we wanted and the color of what the bow and the dots on the cake would look like. I asked the manager Pamela over email if she could make this cake as it. She stated yes. We went back and forth over email re: count and pricing. I paid for the cake over the phone. Cost $190.00 dollars. When I went to pick up the cake last Friday after work the cake was not the three tier as in the picture. It was 2 tier, lopsided and BLUE. The staff came out and I did not want to cause a scene. They were holding a picture of the cake and the color swatch of PURPLE (which was the right color). I said, this is not the cake that I ordered nor the cake I paid for. This cake is BLUE for a boy, I have grand duaghter. I immediately sent a picture to my daughter who lives 2 hrs away. She was FUMING to say the least. She said I do not want that cake, don't bring it home. The owner (female) promised me she would fix the cake and deliver to my home that evening which is 1 hr from York. The cake showed up. 2 tier not 3. smaller then the first cake. The color purple was on point, but the paw prints were gold and not brown. At that point I had take the cake because the party was Saturday. Needless to say I was totally disappointed with Pennsylvania Bakery and the cake to me was worth $0. They actually did not seem to feel sorry for me. All they could say is I don't know what happened??? Seriously. You guys are lousy. You ruined a special event for me and my daughter. Thanks a million. I found another bakery now and it is by far the BEST bakery in York that I have dealt with. Oh, and your lost our business account. You make our birthday cakes each month. Not after this Friday. Thank you, Thank you, Thank you for not owning your mistake!!!