This place SUCKS!!!!!. Very Rude. They discriminated against me and didn't want to pick up my friend!!!!!! I will report this company for discrimination. Dispatch person hung up on me !!!!!!!STAY AWAY from this place !!!!!!!!!!!
Cab driver double swiped my card, charging me $70 for a ride to the airport. This company deserves to go out of business, use Lyft or Uber instead.
Terrbile customer service. Always rude when I call them.
Tried to report an aggressive cab driver. UTS refused to identify the driver, by name or commercial license. They claim they didn't have that information. Why give business to a company that protects, aggressive, abusive drivers?
Great service ,friendly , honest , and nice drivers
I use these guys all the time, You guys are the best!
Just got out of an Ambassador Brattle cab at 4:30 am at Logan Airport. The driver rode from Cambridge to the airport with both the driver side windows down which I thought was strange but the air wasn't too cool so I didn't say anything. When I got out of the cab I suddenly realized my pants were entirely wet from where I had been sitting in the cab which explains why there was a seat cover over the back seat of the cab which was obviously wet and he was driving with the windows down to dry out. Now I am sitting here with wet pants. I called and made a complaint for whatever that is worth.
I wish I could give them a "0". Last Friday on Valentines I took my wife & kids in to Disney on Ice. We parked at the Cambridgeside Galleria and had dinner. As I had 2 kids (7 &4) and it was 20 degrees out, we could not walk to the Garden so I grabbed a cab (Checker Cab). We got in the cab. The guy REFUSED to take me to the garden unless he could go the LONG way through Charlestown. I told him it was a quick ride past the Museum of Science, but he knew he would not make a huge fair by going that way, and refused, making us get out of the cab and leaving us on the side of the road, with 2 young kids & 20 degrees. I will NEVER EVER use Checker cab, and I recommend that you never do either. They are the absolute WORST cab company in the city.
I live in Cambridge and whenever I need a taxi service I don’t hesitate to call Ambassadors because they are quick and never tell me there is no taxi in my area. They make sure they send one to me! Thank you for the great service.
Ambassador has amazing service and the drivers are respectful.