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Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: (617) 576-2569

Fax: (617) 576-2569

TollFree: (800) 221-1830

Brands
Canon Cameras, Nikon Cameras, canon, epson, lowepro, manfrotto, nikon, olympus, sigma, sony
Payment method
visa, mastercard, amex, discover
Neighborhood
Harvard Square
AKA

Hunt's Photo and Video

W.B. Hunt's Photo

Categories
Photographic Equipment & Supplies, Commercial Photographers, Passport Photo & Visa Information & Services, Photography & Videography, Portrait Photographers
Other Information

Parking: Lot

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

Pets Allowed: Yes

Reviews

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erkang

04/27/2009

Provided by Citysearch - 
Overall
Excellent customer service

I'm not a photographer but I do digital art. I was looking for someone who was good with printing professional quality digital prints for artists.

I didn't know much but the salesman was very helpful and gave me a good quick education into the things I needed to know about printing. I had a usb thumbdrive which their printer wouldn't accept. He opened a flash card, transferred my pictures, showed me how to print them out and then critiqued the print. He told me what I'd have to do to get a professional quality art print from my original.
I only spent a few bucks on their printing machine but I got a lot more than a few bucks work of information.
The only reason I can't give it 5 stars is that it's a photo store and I went in with digital art....not photos. Things might be different with photos but I rather doubt it.

bbobbo

11/19/2006

Provided by Citysearch - 
Overall
deceptive customer service

The salesperson I dealt with at the Harvard Square location was very deceptive. I would never shop there again.

On 11/18/2006, I bought the Canon TC-80N3 electronic remote release so that I could take pictures of the Leonid meteor shower that night. I was somewhat hesitant, because the price was over $40 more than online stores and there was a chance that the skies would be too cloudy for any good pictures. I decided to buy it and return it if I ended up not using it.

Before I paid for the item, I explicitly asked the salesperson what their return policy was. He told me that I could return it within 7 days, as long as I had the receipt.

Well, as anyone from Boston can tell you, that night was very overcast and cloudy--absolutely no possibility of any meteor viewing. I ended up not even removing the remote from its bubblewrap.

The next day, on 11/19/2006, I went to return the remote. The same salesperson handled the transaction. He asked me how the remote was, and I told him that I hadn't used it because it was too cloudy the night before. When he processed the return, he told me that there was a 15% restocking fee.

Well, this annoyed me because he hadn't mentioned this the day before when I asked him about the return policy, and I told him so. He then proceeded to insult me, by saying, ""Well, you were going to return it even if you had used it."" No, if I had used it, I would have kept it.

If he had told me about the restocking fee, I wouldn't have bought it because I knew I might not be using it. Instead, this dishonest salesman didn't inform me about the restocking fee and bilked me out of $25. I'll never go there again.