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Business Description
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Cambridge, Mass.
Hours

Regular Hours

Brands
Boston Acoustics, Klipsch, Maytag, apple, at&t, ipad, iphone, refrigerators, samsung, sprint, verizon
Payment method
master card, visa, all major credit cards, amex, cash, discover
Location
Cambridgeside Galleria
Neighborhood
East Cambridge
Categories
Major Appliances, Consumer Electronics, Computer & Equipment Dealers, Home Theater Systems, Automobile Radios & Stereo Systems, Television & Radio Stores, Cellular Telephone Equipment & Supplies, Computer Printers & Supplies, Office Equipment & Supplies
Other Information

Parking: Garage

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

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08/13/2010

Overall
Several Good experiences

I have made three or four high end purchases at the Galleria Best Buy over the years. A camera, a TV, etc.



They have a lot of product on the floor. We did our research and were looking at LED screen and had a lot of questions. One the staff, Nathan W. came over and spent 15 minutes, answering all our questions. He says they don't get commission and he was not trying to sell us anything. Very informative and efficient. Then he showed us theater systems. Another 30 minutes. He described clearly the differences and what we would get for the price. I called him on the phone recently, purchased a TV, receiver, etc. Again, well informed, efficient. Gave me a few extra perks. It turns out Best Buy provides in home consultations for a fee ($100) which you get back if you purchase more than $500. Because of the complexity of modern audio/video this was the fastest way for us to cut to the chase. We'll see how that turns out. So far so good. I used to do mystery shopper research. I rate this as good/very good service on the informed and efficient scales.

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