I've been going there for years. They are generally outstanding and reliable. There are many barbers. Like in any practice, there can be a rotten apple here or there, but these don't last very long as the organization has been well managed. They provide a long-standing highly valued service in a nice refuge in Harvard Square. I'd consider them a landmark enterprise! (Please note that I'm an academic and have no affiliation with the business.)
The owner very nice, if your looking for a good barber shop , this is your placeCheck out Charlie's in Csmbridge
I have had my hair cut all over the state and havnt even come close to finding a better barber shop. I would recomend Troy Anthoy's to anyone wanting to look there Best.