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Bank of America Financial Center

Map & Directions
(1 Review)

528 NE 4th Ave, Camas, WA 98607

(360) 834-4141

CLOSED NOW
Today: 9:30 am - 5:30 pm
Tomorrow: 9:30 am - 5:30 pm
234
YEARS
IN BUSINESS
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General Info
Welcome to Bank of America in Camas, WA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
Hours

Regular Hours

Extra Phones

Phone: (360) 834-7019

Fax: (828) 365-1176

Fax: (360) 833-0236

Fax Number: (360) 833-0236

TollFree: (800) 432-1000

Payment method
all major credit cards, master card, visa, debit
Amenities
ATM
Categories
ATM Locations, Loans, Commercial & Savings Banks, Banks

COUPONS & DEALS

No coupons available

Reviews

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Raychel B.

08/29/2017

Overall
Expertise
Location
Professionalism

Mildrid was very RUDE. I understand policies and having to follow them. However, I recently had my person stolen again and therefore did not have an I.D. or debit card to make a cash deposit into my account. It was already a really frustrating situation since I had to go through the process of getting all of my cards situated again. But when I went to make a cash deposit I had my expired I.D. (luckily I saved), my account number, my mobile banking, and could verify in every way possible. I ordered my replacement I.D. online which had no picture and literally just said "temporary license" at the top. I have to wait for my debit card and new i.d. to come in the mail.. so at this point I don't have much to work with. She comes back and says, "I can not make this deposit because your I.d. is expired." I let her know that it was all I have because my purse was recently stolen and that they had let me do a deposit before. (Mind you, I am only making a $200 deposit) She said, "No they didn't. That is not possible." I was a little shocked that she is basically calling me a liar.. but replied "Yes I have at this branch." and she said "Well, it's not happening today." then put my cash down with my expired i.d. and said "Make sure you count it before you leave" and walked away. I was literally in shock. I have had Bank of America for roughly 11 years. My co-worker that was with me was just as shocked at how rude the lady was and stated how thankful she was that she does not bank with Bank of America. I called customer service and talked to a manager and found that it was not against bank policy given my circumstances to help me make a deposit. I was able to go to another branch and make the deposit who not only helped me but actually greeted me with a smile when I came into their bank. There is a way to talk to your customers and that was not it.

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