What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Called for emergency repair and was told he wasn't available today. After few minutes he decided to agree to help. He gave me an ETA of 1 hour. 2 hours later still no show. Called back and he had not even left yet. I believe he went back to sleep. I had to call another service. Never again will I use this place!
I was stranded North of Malibu at 10 pm the side of the free way. All I needed was a jump. I called every single towing company within 10 - 15 mile vicinity and not inly were some of them rude but they all said they wouldn't come to get me because it was outside there territory. I got a hold of Platinum Tow and they sent a tow truck which took about 30-40 mins. When the driver got here he was extremely nice, sincere and was not at all rude. He was very helpful and kind and his name was Oscar. OSCAR has outstanding customer service. This company was excellent because they will go where the other company's won't and they give you an accurate time quote. I highly recommend this company as long as Oscar is coming to help you.
Chris,Is great and does phenomenal work. I would highly recommend his service my 2013 GS350 is back to new and was super fast.
Mid December 2014, I brought my truck in due to very difficult starting. I suspected that the issue was the trucks mechanical fuel pump was malfunctioning. Over two weeks after I brought the truck in, I was called by Ryan at the front desk and told the mechanic ran some diagnostic testing, and determined the issue was the suspected fuel pump. At that time, I asked for the fuel filter to be replaced as well, since the fuel system was being worked on anyway. On 1/08/15 I picked up my vehicle and paid $282.65 for the service. Upon pickup, I noticed that my rearview mirror had been cracked in half, but Ryan denied any involvement, forcing me to buy another mirror. On 1/10/15 the truck had extreme difficulty starting, and had to be cranked in excess of 45 seconds. I brought the truck back to Ultimate Truck Performance in following week, only to have another two week wait before the mechanic looked at the vehicle. I was told that the glow plug system was malfunctioning, and that I needed new glow plugs as well as a push button over ride on the glow plug controller. I was not given any sort of quote or price over the phone and my calls were repeatedly ignored. Initially, I requested a compression test, as well as the coolant system be pressurized over night to check for leaks, and neither services were done to the truck. I picked the vehicle up on 2/20 and paid an additional $342.39. The truck functioned properly for about 10 days, until the same issue returned. I have paid a total of $625.04 and several weeks of my time waiting, only to have a truck that does not start. Upon calling Ultimate Truck Performance to try and finally get the vehicle operating I was told I would they would only accept a cash payment of $250 dollars to replace the fuel filter assembly that they had already replaced in January. I refused the offer because I suspected shady intentions when cash was requested, and that they have not stood by any of their previous work. I simply wanted UTP to stand by there work, and fix the issues that they supposedly "fixed" weeks ago, not repeatedly get charged for work that doesn't actually fix anything.
Mekaniks Plus was recommended to me by a friend so I decided to give them a try. I took my Mercedes to get serviced by them. As soon as I stepped foot in the shop I was greeted immediately and I was amazed on how clean and nice the shop is. I instantly knew that this was gonna be the home for my car. They were professional, quick, price was right and they called me to let me know when my car was ready. I will definitely be back.
I brought my BMW 5 Series here and I have to say that not only was Morris the manager extremely welcoming and friendly but the service these guys provided was very efficient. One other great thing is they gave me a ride to my home and also picked me up when my car was ready. I'm so glad that camarillo finally has a reliable family owned shop like this one.
Brought my 2004 Audi A4 to these guys when the engine warning light came on. They were close and seemed very professional. $642 bucks later the warning light comes right back on, the car is now leaking something, and they say I need to bring it back for another $300 worth of parts and labor. I'm taking the $600 hit and having the car towed to German Car Imports in Simi Valley, who know what they are doing.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.