Everyone and everything is good
The food was good but the service was horrible this waitress name Dominique is light skinned a skinny she was a bad bad server keep walking pass us never took our order we stopped the lady that's in the front who set us down we told her about the waitress when we was talking to the lady the waitress walk pass us she stopped her and ask her why she did not take our order she looked at the lady and turn her nose up and kept walking this was ridiculous we did not get our order took until 30 minutes later. We talked to the manager he told us don't worry he will fix it he didn't do anything but bought us a glass of water out and that was the last we saw of him the food is good but the service is horrible I will not be back at Tilly's at all there's no place really to sit that's no where to hang your coat up and they charge you to get in after certain hour and when you order your food you do have a certain time to eat and leave the table never again I will go somewhere else who will appreciate my business
Tonight was the last time I patronize what WAS one of my favorite places, Tilly's. My bestie and I had dinner and enjoyed karaoke with some friends. A hostess comes to the table saying the table was reserved. We asked why we were seated there if it was reserved. Her response was "I don't know who seated you." Ummm... You did. Our friends leave and another hostess comes to the table yelling about giving the table away because we can't just take a table. What? Next security comes over saying that we have to leave the table because there is a time limit. Excuse me????We spoke to the manager who apologized and wanted to make the situation better. Sorry, but that is okay. We are leaving. On our way out, we address hostess #2 about how rude she was to us. She immediately began yelling and told us that we could leave if we didn't like it. Wow! Thanks for letting us know how much you appreciate our consistent business.On the weekend Tilly's runs their RESTAURANT like a nightclub, cover charge and all. We have avoided paying $10 to get in by going early. Now we will avoid Tilly's all together.
The food is decent depending on what you get, but the service is slow and erractic.
WORST CUSTOMER SERVICE EVER!!!I will NEVER SHOP at this location or possibly any other again, thanks to Tonya! How are you going to tell me the CUSTOMER that I'm wrong. The "store manager" what a Joke! No manners, rude, clearly lacks education and needs to not work in retail. Completely appalled.. I rather spend more money at Express or drive an hour out of my way to get what i need