Food is really good except for the burgers, they're more like eating a bowl of grease
Was here to get food at time when they said they were open and no one took my order and the doors weren't even unlocked... Very unprofessional and ridiculous. I love there food and service is amazing but when it says it says hours are 10 to 11 pm and Friday's and Saturday's 10 am to midnight and no one takes your order and the doors are still locked at 10:27 am. It's bull you should say if the lobby opens at a different time do your lobby hours and drive thru hours so people know and not leave your door locked
Hands down the dirtiest fast food place I've ever seen, run by people who simply don't care, including the store manager who seems more likely to run a crack house but somehow got her own BK store. All the food you order will likely be well past it's expiration since they don't believe in throwing out food (food cost, you know?). Your food will not be fresh, your table will not be clean and if you come through the drive thru your chances of getting an order taker who isn't snarky is 50/50. Skip this place. There's less risky places to spend your money.
Your manager in cadillac mi branch was very disappointing when i called to speak with my girlfriend i asked if she was there n able to talk and she said no and hung the phone up befor i could say anything else soi called back to speak to marcy or whoever was workin to april my girlfriend a message who was the one to call me back so i asked to speak to the manager once again shetalked with me with attitude n told me that they were busy and itold her im a coustmer she had no way of knowing whst i needed or wanted to ask and ontop of that she said i was not a coustmer i was just aprils boyfriend who calls to waist time on the phone you should look after your business better and hire people no matter how busy your business is havea postive attitude and treat evey coustmer with a nice attitude im very disappointed by her hanging up the phone two times when i called thank u and this is not the 1st time its happend to me me either thsnk u for your time
Good service and food was great. asked for extra and got it with no problems
Very VERY inconsistent food, which is what really holds me back from giving this place a good rating. Sometimes the roast beef is tissue thin and tender, other times it's like someone just put a shoe sole on the slicer and cut pieces from it.