They were very helpful and sold us a hayward pump. way better than the 3 we got from someone else over and over. Wish I knew why you left.
Alway kind and helpful. Plenty of staff.
NEVER DO BUSINESS WITH Cabot Pools Inc.. We took a water sample to them on Monday to be tested. They did their tests and recommended $133 worth of salt and chemicals. They were so wrong about the amount of salt that we needed that we had to drain half of the pool to correct the damage. Now we have algae growing because the salt levels disrupted chlorine production. I took them a second sample Thursday morning. Lynn promised to call me and she did not. I tried again today and she told me she was too busy "I have your number I'll call you later!" and she hung up.
COMPLETELY UNRELIABLE! I've been trying to get Cabot Pools to repair my pool for OVER 3 months. They told me my pool repair would be an easy fix, said it was no big deal, wouldn't take a day to get it done. They are very courteous and make lots of promises, the problem is - they don't make good on them. It doesn't matter how many times you call them(owner included), because once they hang up the phone with you, just like that ... you're forgotten. They care about their customers? Trust me, they DO NOT.
We always get great service at Cabot pool and spa! Service we can depend on. Lynn, Dylan and family are just awesome. They care bout their customers and are very trustworthy. The kind of folks who go the extra mile! We've been using their services for over 5 years and wouldn't go anywhere else.